Reid Outdoors Reviews

Name: Reid Outdoors
Rating: 4.50

4.5 Rating 129 Reviews

87 %

of reviewers recommend Reid Outdoors

4.5

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

01803 882485

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought item online, never delivered. Tracked as received ... But to wrong country it seems !! Customer service washed their hands of it a total disgrace. N o refund offered or received and nothing but smart arsed comments from representative. STAY AWAY for your own good”

Helpful Report

Posted 3 years ago

“Very poor service. The item I ordered from Reid Outdoors via Amazon never arrived. However, the company decided to blame this on “Customer Return.” This is impossible as I could not have returned something that was not delivered to me. Reid Outdoors’ response to my complaint included the wording: - “I am glad after your bad experience with our company you won't be shopping with us again” Very unsatisfactory way to treat customers.”

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Posted 3 years ago

“Stay well clear...dealt with this company twice now and on both occasions was let down bably. Your given a delivery date which never happens.. Customer Service is very poor in as much as, they don't reply to your email... So you have be warned..how anyone can give them any stars are beyond me...”

Helpful Report

Posted 4 years ago

“I’ve placed an order on eBay and he didn’t bothered to post it(probably was out of stock) I’ve then left negative feedback and opened a case to get my money back and he suddenly remembers that needs post my item, which he did..with tracked delivery, all good BUT SURPRISED I’ve received and EMPTY package only with wrapping paper inside. The seller said that he personally picked and packed my parcel so is no way that the parcel was empty. My item was only £4.20 so I don’t care if don’t get the money back BUT what kind of human you can be to do this??? In my opinion this is theft. He could easily told me that the item was out of stock ,refund the money and all was fine. Avoid this shop. When I’ve checked other reviews I so that this scam with empty packaging is not something new for him.”

Helpful Report

Posted 4 years ago

“Ordered through amazon and was lost in the post. Had to reorder and finally arrived 14 days later from original order date.”

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Posted 5 years ago

“wont be using this company again because they haven’t replied to my emails or phonecalls about missing part to my order .”

Helpful Report

Posted 5 years ago

“Not as Advertised completely different version of the jacket”

Helpful Report

Posted 5 years ago

“I ordered a pair of 3XL Seeland trousers which when I received them they were ridiculously small to the point that they fit my wife who is a Size 12! I called to discuss the matter and the person I spoke to was utterly unhelpful, and uninterested in assisting in any meaningful way. I believe that you as a retailer have an obligation to ensure the products you sell are fit for purpose [including sizing ranges] and in this regard you have failed.”

Helpful Report

Posted 5 years ago

“Poor service I paid extra premium to have the shirt delivered the next day I rang the order in at 9:30 and was told the shirt was not dispatched until 5:45 in the afternoon and I would have not got it the following morning”

Helpful Report

Posted 5 years ago

Reid Outdoors is rated 4.5 based on 129 reviews