“The hedges and communal planted areas are cut just once a year but only after residents complain. No weeding is ever done so it looks a total mess. I have paid £176 per year for the past 7 years and it's not acceptable. I have emailed Victoria Fry but never get a reply.”
Dear Ms Varsani
I am sorry that your current service levels are below your expectation and I have emailed you privately so that we can together sort the gardening issues you have. Between myself and your Property Manager we will review the situation - Regards Jane (Customer Experience Manager)
