Renparts Reviews

2.5 Rating 74 Reviews

35 %

of reviewers recommend Renparts

Company Reviews

Questions

Metrics

2.5

Based on 74 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How do I contact Renparts?

Helpful Report

(6 months ago)

You can contact Renparts by Telephone, Email and Live Chat.

Helpful Report

(6 months ago)

90.91%

Industry Average

“ ordered a wiper linkage for a clio 3 which are difficult to source the team rung me a couple of weeks later telling me they had found me one and promptly delivered it, GREAT SERVICE cheers guys jimmy bradley (simply car sales) ”

- james bradley

“ Kat in customer service has been exceptional in her handling of my initial complaint, after receiving my sons MK2 Clio rear bumper a week late, we found it had more damage than had been expressed to me on the phone, Kat offered me £20 off which I felt was fair. So I would give Kat 5 stars for her customer service. ”

- Vincent Smith

“ Ryan in customer service very helpful when wrong parts were sent out first time, problem was rectified and correct parts sent out next day delivery. ”

- Derek

Renparts Reviews

Customer Service - Good