“Customer service is made of automatic responds and bots. After almost a month of returning items I still don’t have my money back or any message from the store answering my question about when will it happen.”
“W Reserved w Zielonej Góry zatrudnia się niekompetentny i bez kultury osobistej personel. Panienki traktują klientów jak zło konieczne. W słowniku tych panienek nie występują słowa: proszę, dziękuję, przepraszam. Są ordynarne, nie potrafią liczyć, a klientów traktują jak złodziei- zwłaszcza w momencie, kiedy same próbują okraść człowieka przy kasie.”
“Παρήγγειλα το προϊόν και εκτός που άργησε παραπάνω από 8 ημέρες δεν ενημερώθηκα ποτέ για τη πορεία του προϊόντος μόλις έφτασε μου ζητήσανε 28 € επιπλέον για να παραλάβω . Απαράδεκτη !! Και η συνομιλία με το κέντρο !! (Αλλά ρωτούσα αλλά απαντούσαν )Δυστυχως στο τέλος μου ειπαν (εντάξει δεν έγινε και τίποτα ) Δυστυχως !! Με κορόιδεψαν δε με ενημέρωσαν ποτέ για επιπλέον χρέωση !! Και ούτε ποια κούριερ έχει το δέμα !! !! Λυπάμαι !! Απαράδεκτο !!”
“I paid for an online order and after 2 days my order was canceled without any explination. I didn't received my money yet. All the products I bought are not available anymore. I recommend not to buy from online and avoid such unpleasent situations with no money and no clothes. I don't recommend the online shop.”
“I placed an order through the website. According to the info there, you can return things FOR FREE through the DPD courier service. The trick is the courier service is not DPD; it's GLS (not the best client service). You have to choose the day from Monday to Friday, you can not choose a time slot, and the courier won't let you know when he or she will come to take the package. So, the idea is, you have to be at home the whole day and waiting for the courier, even if the pick-up point is actually in the same house. Otherwise, you hate to pay for a return by using normal post.
Oh, and of course, you can't just return that package to the offline store.
Obviously, you can not find any of this information on their website, only suffer from the most awful experience ever.”
“Such a fast and easy transaction. Product was exactly what expected and more. Very good customer service every time I go there keep the good work up.”
“Everything is fine, as always. I had a complaint, but it was dealt with immediately and to my utmost satisfaction. I always order from you because the selection of fabrics is unsurpassed. I can only recommend you.”
“I've purchased from your shop many times over the last several years, and have yet to have any issue. They do what they say, and the goods are always exactly as described. I highly recommend this company.”
“Una calidad realmente fantástica y una gran puntualidad. Fue muy servicial y el producto final quedó muy bien. Definitivamente lo usaré en el futuro.”
“Absolutely perfect result from a fast, easy process! All at very reasonable pricing. I am thrilled with the final product! 10/10 will be ordering again soon.”
“My order arrived without any fuss and very quickly, I was impressed by your service! Very impressed with the prices. The speed of delivery. Will use again. Thank you.”
