Returntoearn.co.uk Reviews

Name: Returntoearn.co.uk
Rating: 1.72

1.7 Rating 53 Reviews

8 %

of reviewers recommend Returntoearn.co.uk

Company Reviews

Questions

Metrics

1.7

Based on 53 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

08432896180

Email:

info@returntoearn.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very slow service. Wouldn't recommend if you actually want to make money from your old clothes - in one 10kg bag I received £4.50, which is the average price one decent item could be sold for online. Will be doing this instead in the future.”

Helpful Report

Posted 5 years ago

“Ordering a bag online was very easy, and arranging for it to be picked up was super quick. However I was disappointed that I liked your Facebook page and didn't receive the extra monetary amount because I don't have a laptop or computer, only a phone and iPad, which I think is very unfair. Also I still haven't received my M&S evoucher.”

Helpful Report

Posted 6 years ago

“It was good to get some cash for clothes we no longer required. I was disappointed that some clothes were rejected when they were all either new or nearly new. Also very disappointed at the time taken to process the order (over a month) and the policy not to issue any further bags until the first is processed. We had to run nearly 20 bags of clothes to local shops as we couldn't wait for returntoearth to get back to us.”

Helpful Report

Posted 6 years ago

“Great service in collecting items from your doorstep but need to improve the speed of turn-around from collecting to paying out. It took over 2 weeks for my clothes to be processed & didn't get an acknowledgement in that time to say they had even picked the clothes up!”

Helpful Report

Posted 7 years ago

“Not a lot back for some nice clothes”

Helpful Report

Posted 10 years ago

Dear Ms. Clapham, The value of second hand clothing is quite low. We pay a very competitive rate of 60p per kilo. I see that you also took advantage of our Facebook promotion and received 70p per kilo of your used clothing, We do advise all customers to weigh their items prior to collection so that they can estimate their payment and ensure our service is worthwhile for their needs. Furthermore, we provide a free collection service from anywhere in the UK so that our customers do not need to go out of their way to find a drop off facility. You received almost £7.00 for approx 10kg of clothing, which is very close to the 70p per kilo rate. We did reject 1 kg of your items due to bobbling, dirt and stains, as documented here. http://www.returntoearn.co.uk/crm/Image_Gen.php?imgpath=RejectedImage/150311/10032518&ordno=10032518 Thank you for taking the time to share your experience with us. We do appreciate your feedback. Best Wishes, R2E

Posted 9 years ago

Returntoearn.co.uk is rated 1.7 based on 53 reviews