Revgear Reviews

Name: Revgear
Address: 15073 Keswick St, Van Nuys
Rating: 4.60

4.6 Rating 460 Reviews

90 %

of reviewers recommend Revgear

4.6

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

8187817277

Email:

paulr@revgear.com

Location:

15073 Keswick St
Van Nuys
91405

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Olivia

Julio Cesar Diaz Solache

Revgear 5 star review on 23rd October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is possible to get your stolen coins back”

Helpful Report

Posted 5 days ago

“If you want to get ripped off this is the place Bought an item ...needed an exchange...couldn't get contact to exchange , When I did I had to pay to ship item that I ordered to me ,then I had to pay to return item to them ...I paid 2 shipping charges and had NO MERCHANDISE ...AND BOTH SHIPPING FEES WAS MORE THEN THE ORIGINAL PRICE OF THE PRODUCT”

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Posted 5 months ago

“To thin makes it hard to loosen up”

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Posted 1 year ago

We are sorry that your order is not working out as expected. We aim for all Revgear family to love there order, a customer rep will reach out to help you further to make sure we do all we can. Thanks, Team Revgear

Posted 1 year ago

“Great idea for a punch mitt. They came with smudges and little color blotches. Those aren't a big deal, but after a week of use the seams are splitting and plastic is coming out of the sides. I only used them for a week.”

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Posted 1 year ago

Thank you for being a part of the Revgear family and we are so sorry you are experiencing this with the mitts. We work hard to make sure every order is a positive experience and as a small family business our customers are priority number one. Unfortunately we do get a bad egg in shipments here and there, but rest assured we stand behind our products and our customers. A representative will reach out to you to help correct this for you right away. Thank you for bringing this to our attention and again for being a part of the Revgear Family. Team Revgear

Posted 1 year ago

“Want to purchase for my son for christmas, but there is no size chart on the website and I don't want him to be disappointed if they don't fit. So, I look elsewhere.”

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Posted 1 year ago

“Hello I don't know the order yet How many days does it take for reception”

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Posted 1 year ago

“I was very disappointed with the plastic, weighted training firearm. The product quality and manufacturing workmanship was poor. It appeared that plastic mold was misaligned causing sharp edges to be formed at the mold parting line. Also, the trigger guard was broken. I had to file and sand the parting lines to eliminate the sharp edges and glue the trigger guard. It's functional now, but had to be completely reworked to make it safe for training and handling.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to respond. We can help resolve most issues so please contact us at (800)767-8288 or email us directly at customercare@revgear.com. We will get back to you right away.

Posted 2 years ago

“I ordered the Prajead Traditional Style Elastic Muay Thai Armband in blue. I was sent the ones with a tie - no elastic.”

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Posted 2 years ago

“I can't write a good review of Revgear based on the gloves I bought.”

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Posted 2 years ago

“Gloves are so small I can't get them on and wraps have zero stretch. The jump rope is amazing and I use it every day”

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Posted 2 years ago

We are sorry the gloves and wraps were not a good fit for you. We appreciate your order and you may always return anything that did not fit for exchange or refund. Please follow the link below to submit the exchange or return. We appreciate your order and being a part of the Revgear family and look forward to helping with all your future training needs. https://revgear.returnscenter.com/ All the best, Team Revgear

Posted 2 years ago

“Just bought the women's groin protection. Received it a couple weeks ago. Unfortunately it already ripped at the seem.”

Helpful Report

Posted 2 years ago

Thank you so much for your order. We are sorry you experienced that issue with the groin protection. Occasionally we do get a bad egg mixed in with the numerous amounts of each item that we order every year. But we stand behind our products 100% and want each and every Revgear family member to be happy with their purchase. We are shipping a replacement out to you right away! Thank you again for your order and for being a part of the Revgear family! Team Revgear

Posted 2 years ago

“I appreciate the fact that it was easy to access your online products, but the return was a pain. I had to pay for shipping to my home and then pay for shipping to return it. There was no credit for the shipping. I dont see the benefit of buying online when i can go to the local mma gear store so im not losing money on shipping.”

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Posted 2 years ago

“Never received the order. 558351. Ordered Dec 9th”

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Posted 2 years ago

“I can’t review the actual items I ordered because I’m still waiting for them. I ordered and paid for expedited shipping to receive before Christmas. Receipt says “Guaranteed to receive before Christmas.” Almost two days after Christmas- I’m still waiting for shipment. No gifts to pass out. Truly sad.”

Helpful Report

Posted 2 years ago

Douglas we are sorry that did not make it on time. It shipped the very next day on Monday via UPS Ground as selected on your order. Unfortunately UPS Ground is 4-5 days to your location and with the holiday did not make it in time. I did not see any expedited shipping selected or requested on the order. Please let us know where that was selected with the Guaranteed arrival statement so that we can review that as I do not show that on the site or order. Either way we are sorry for that did not make it to you in the time you expected it and we have extended you a full refund on your shipping. Thank you for your order and being a part of the Revgear family. Team Revgear

Posted 2 years ago

“There is no update nor tracking of my order. My attempts at contact customer services resulted in no response. I have yet to receive my order. Poor performance!”

Helpful Report

Posted 2 years ago

John, Thank you for your order and we are sorry you did not receive your order. Your order was shipped out upon return from the Holiday weekend and UPS shows it delivered to the ship to address on Tuesday, November 29th stating it was signed by Adam at the front desk. By any chance did your front desk overlook forwarding on your package once it arrived? Please check with the complex front desk and let us know as we want to make sure you receive your gear to the address shipped per your request. Thank you for being a part of the Revgear Family. Team Revgear

Posted 2 years ago

“I am 6’5 tall and purchased xxl shins for Krav Maga/Muay Thai based on recommendation from my dojo training partner. Xxl is the only one tall enough to the knees. The foot protection is way too long and the connections are loose. I’m in shape at 225lbs and these shins are made for a different body type. Tried to return, but the USPS cost is $50 based on the size of the package you sent them in. Also, you don’t offer a size for me. Totally dissatisfied with my purchase. Bill F.”

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Posted 2 years ago

“Horrible . Worse Muay Thai shorts I ever seen . Huge size horribly made idk who would ever be able to wear these -10/10. Not even worth sending back I just threw them away soon as I got them”

Helpful Report

Posted 2 years ago

We are so sorry that these were not to your liking. While they are one of our more popular shorts, we understand that some may not be a fan from time to time and we understand. We hope that you will give us an opportunity to solve this issue and a team member has reach out to you via email. Please call or reply and we hope to help turn this review upside down. We appreciate your business and as a small family company we strive to make sure all of our customers are happy with their purchase. We look forward to speaking to you, Team Revgear

Posted 2 years ago

“The completely sent the wrong product. They are having me send the incorrect product back as they send the correct product to me. I paid almost $20 for shipping. They made no offer of anything for free because of the inconvenience.”

Helpful Report

Posted 2 years ago

Thank you for bringing this to our attention, we apologize for the mishap and hope that you have received the correct item free tee shirt shipped to you right away upon hearing about the mistake. We have a few items that drop ship directly from their company and Defense Soap is one of those. We are sorry for the shipping error and they had requested a call tag when sending the other out unbeknown to us. While unfortunate, we appreciate your review so that we can review the processes moving forward to help eliminate these types of inconveniences and mishaps with drop ships. We appreciate your help and understanding and thank you for being a part of the Revgear family. Thanks again, Team Revgear

Posted 2 years ago

“I wrote in to enquire my shipment status with UPS Quantum few days after Revgear shippedout. Nobody cares to reply me. WTF is going on?”

Helpful Report

Posted 2 years ago

We are sorry and understand your frustration. Unfortunately, we did not receive your inquiry and are currently working to locate it in spam, but below you will find the tracking information for your order shipped via USPS. It is currently en route to you and below is the status as of today July 18th: www.usps.com Tracking# LV668382026US July 18, 2022, 12:59 am Departed SINGAPORE, SINGAPORE Your item departed a transfer airport in CHANGI, SINGAPORE, SINGAPORE on July 18, 2022 at 12:59 am. The item is currently in transit to the destination. We hope this helps and that your order arrives any day now. Thank you for your order. Sincerely, Todd & Team Revgear

Posted 2 years ago

“The item (KM Nylon Pants) I was looking forward the most ripped right in the middle the 1st day I wore it right after UPS delivered it. I deeply regret buying it as I was expecting the quality to be better/higher-I'd appreciate if someone can contact me to replace them & provide an e-mail i can actually reply to instead of the no-reply@reviews.io one”

Helpful Report

Posted 3 years ago

Hirondelle, Thank you for your order and we are so sorry to hear of the unfortunate issue with the KM nylon pant that you received. We 100% stand behind our products and will always replace any defective item. The nylon pant has been a staple of ours for over 20 years and sadly a defective sneaks in here and there. I am sorry that you may have received one of those in your order. We are more than happy to replace the pant or extend you a refund on that item. Just let us know which you prefer and we will make sure to address this right away. Sincerely, Todd Trautwein

Posted 3 years ago

Revgear is rated 4.6 based on 460 reviews