Reverb.com Reviews

1.2 Rating 399 Reviews

5 %

of reviewers recommend Reverb.com

Company Reviews

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Metrics

1.2

Based on 399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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How can Reverb sustain it's success with their current business model? "For very customer lost, we get 5 new ones so why bother with complaints?"

Helpful Report

Asked by Ronin (2 months ago)

Who should I talk to concerning a listing where the amp was sold yet the ad still is showing? I'm 72 yrs ol. I am a phone guy. bad eyes arthritis hands and fingers. Please call me. 724-588-2680 EST time Zone.

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Answered by George P. Grexa (1 month ago)

I recommend anyone who lost their money to an online scam or whom wants to gain more knowledge on how to invest and trade on crypto contact wiki desk support to help get your money or bitcoin back at { PamelaExperts @ gmail. Com} Whatsapp : + 1-319-429-93-96

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Asked by TOM TYLOR (6 months ago)

How is the money received to sellers and how immediate it happens

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Asked by Veronica tinto (1 year ago)

Hi. I have a Roland VR09. Can I pan left and right channels, or have outputs rewired so I can have basses on left, and keys on right, thanks richarddieisieracki@gmail.com. 773-289-8900

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Asked by Richard (1 year ago)

Reverb being so dysfunctional - & Etsy why are they allowed as a business on the internet

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Asked by LISA (3 years ago)