“The staff that I have spoken with , have all been very helpful and offer great advice. The store is easy to deal with and John the store manager was very knowledgeable about the products that I was looking to purchase and the delivery was super quick in fact it was next day after purchasing. Doesn’t get any better guys , keep up the good work.”
“Absolutely brilliant service! Superb products at exceptionally competitive pricing.... best I’ve ever seen online or retail!
The Glasgow store is second to none in terms of service and efficiency. Stephen went to great lengths to give me the product I needed. He also called me 7 days after my purchase to ensure that everything was working ok.
I’ll definitely buy all my future hifi and tv products from Richer Sounds because of Stephen and the Glasgow store staff!”
“I had enquired about a Sony hi res music player and quoted a price of £129 and 10% more off as a vip customer unfortunately before I could purchase it a family member too critically ill and I could get the purchase completed a few weeks later I called back to continue with the sale only to be told the cost had risen to £179 and the best that could be done was 20%off which was £40 difference I thought under the circumstances that the sale price could’ve been held especially if I’m classed as a vip customer but no , I did manage to get one around the original sale price from Amazon but must say I’m really disappointed with richer sounds as I do most of my music shopping there”
“I am delighted with the new tv. and mini hi fi system I recently purchased at Richer Sounds, Glasgow, for what I consider to be unbeatable value. Peter, the young sales assistant was outstanding in handling the transaction, offering expert knowledge and advice about the best set ups for me with my budget and living space. From entering the shop to the final installations Peter was efficient ,friendly and nothing was too much to trouble for him, a really sound customer friendly guy. I won’t go anywhere else.”
“called ahead, as usual and reserved my product, stated I would be in later but forgot to look at the opening times. After a few mishaps that day I attended Glasgow store and found it closed and not to open for another hour!!!!!!£$% Called the store direct and the very helpful staff allowed me to buy my goods pre-opening times after being informed that the times changed a year ago, oops! Hope I am not getting the team in trouble for this but who cares, you really cannot find a better grade of staff anywhere, thank you and hope to buy again very soon. Del...............”
“A good sign is the shop is always busy and the sales team still take the time and effort to advise customers without being "pushy".
I am now a regular customer and always look to Richer Sounds Glasgow before anywhere else.”
“As always, the service is quick and polite but but never rushed. You always have the impression that it is you who matters, never a case of get rid of this one and onto the next,
A rarity these days.”
“Very helpful and very knowledgable. Even volunteered to pay for the cost of parking without my asking! Good product range. They only try to sell you what you need not what they want to sell you.”
“I recently visited the glasgow to store to buy my latest toy, the service was great and the price was even better thanks to a recent VIP mailshot and a cheeky £10 voucher. I would recommend a visit.”
“I wanted advice on upgrading from an old crt tv . Spoke to several of the staff over a few days , they were very patient in explaining things to me . My thanks to all the staff at Glasgow .”
“Excellent service once again. To begin with, line was busy, but using the call-back system I was contacted at home very quickly and was able to check stock availability for the TV I was interested in; this was put aside for me to collect later in the afternoon. To buy a quality branded product at an extremely competitive price and have a 5-year guarantee thrown in is really hard to beat! Would recommend strongly.”
“As a complete novice when it comes to electronics the staff were excellent in the help and advice they gave me I would recommend richer sounds to everyone.”
“Previously purchased 2 tv's which we were happy with the service provided so price checked before returning for a soundbar. Sale completed quickly and efficiently with best price matched.”
“Called first thing in the morning to see if the store had the TV i was looking for in stock. Very pleasant and quickly confirmed they had it in stock and offered to reserve it for me until I came in to buy. Once I made it into the store the adviser was extremely helpful & friendly. He also gave me some advice regarding sound bars & 2.1 surround systems.
Couldn't have been better! Great price & service Thanks.”
“Having entered the store as a novice in the world of streaming media, the advice and attention I received from Simon was invaluable. Having assessed my requirements he proceeded to show and explain the options and suggest possibilities. A great experience and great deals - a happy first time Richer customer.”
“Purchased Sonos Play 5. The sales person was able to match a better online price I had found for same the product. As usual, staff are knowledgeable and friendly. I will be back in the future when I need more Hi-Fi or Home Cinema equipment!”
“GOT A DENON AV RECEIVER AND TANNOY SPEAKERS AT WEB ADVERTISED PRICE. DELIVERED FOR FREE. EVERYTHING ARRIVED AS DESCRIBED. I WENT IN TO THE SHOP BEFOREHAND TO CHECK WHAT I WANTED WOULD BE COMPATIBLE. VERY GOOD SERVICE- EXPLANATION OF HOW TO HOOK EVERYTHING UP WAS CLEAR AND WENT TO PLAN WHEN THE GOODS ARRIVED.”
