Richer Sounds - York Reviews

4.6 Rating 34 Reviews
91 %
of reviewers recommend Richer Sounds - York
4.6
Based on 34 reviews
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Anonymous
Anonymous  // 01/01/2019
Customer service was very good
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Posted 9 years ago
Purchased a Samsung UE32F5000 LED TV which was on offer at just under £200. Very pleased with the set which was reserved over the phone and was waiting for me when I went to pick it up a couple of days later.
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Posted 9 years ago
Having only just bought a TV from you guys at £699 on 10th May 2014- you have now sent me an email offering me a £50 discount on any TV for £699 or over ! Not a great way to build customer loyalty Steve
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Posted 9 years ago
Excellent service,polite Knowledgable staff although the store was very difficult to find the staff more than made up for this with there helpful assistance once in the shop.My shop purchase of a 50 inch TV was carried to my car and expertly loaded in They made the experience stressfree Thank you My grand daughter was given a lolly so she was also happy.I will definitely return in the near future.
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Posted 9 years ago
Unfortunately I choose a TV that did not fit my needs, I wanted one that I could use my cordless headphones and at the same time others in the room could listen to the TV. I asked for Sony but when I came to use it I found only one the other can be played at once. This is when Richer Sounds proved they are the best place to buy your TV from they exchanged it for a Panasonic no problem. And all that & a 5 years Guarantee Why go anywhere else..
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Posted 9 years ago
Wanted 32" TV just for ps3/4 knew immediately over phone what was best tv for my needs had both options in stock, both tv's were on display on arrival, very professional. Only downside was didn't know how to connect px21 headset via ps3 to TV and said I needed extra cable (only few quid) big discussion over inputs vs output sockets, didn't buy cable headset worked normally. Would recommend staff to up skill if asking tech questions about peripherals and would be usefull to have a console playing in store rather than normall blu ray films. Other than that outstanding, bought my last 2 tv's from r.sounds as they give good advice and match internet prices. Good today to speak to a person.
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Posted 10 years ago
We had a booked appt. for a demonstration of some equipment for home cinema. The knowledge and attitude of Dylan was excellent. Unfortunately the 3D technology proved very difficult to get to work. It did work eventually. I accept the reasons for the difficulty -that equipment in demo room is linked to 4 times as many machines as would be the case at home and that sometimes they fail to communicate - but it did not instill confidence. However we were happy to decide to buy the equipment we wanted. I have always found Richer Sounds staff friendly, professional and experts in their topic.
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Posted 10 years ago
Richer Sounds - York is rated 4.6 based on 34 reviews