Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product to keep our BBQ dry and clean , very happy with the customer service and quickness in delivery Thank you”

Helpful Report

Posted 2 years ago

“Obviously very heavy but it needs to be. Great quality but it’s definitely a 3-man job to get the wheels fitted due to the weight”

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Posted 2 years ago

“Delivery was good, quicker than expected, very good price.”

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Posted 2 years ago

“Ordered a Weber BBQ, delivery was very quick and prompt. Had an issue with item ordered, which was addresses straight away by helpful staff and rectified. Would order again from Riverside.”

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Posted 2 years ago

“Great customer service and fast delivery. Highly recommend this company.”

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Posted 2 years ago

“Great customer service they dealt with the issue I had immediately”

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Posted 2 years ago

“Bought a bbq smoker from riverside. Good price, and arrived when stated. Good communication.Very helpful delivery guys as well. Would highly recommend.”

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Posted 2 years ago

“Excellent service and great price”

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Posted 2 years ago

“The process to order was simple and effective. The goods described were exactly what I wanted . The delivery was swift and efficient”

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Posted 2 years ago

“Really impressed with Riverside, I had a slight problem with my order, used the online form, and got a reply within 2 hours. Then another in the afternoon to sort a new delivery time, which was the very next day, I was very impressed. correct item delivered as promised and other parcel was taken back at the same time. Nothing seemed too much trouble, polite and helpful at all times. Thank you.”

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Posted 2 years ago

“Very quick turnaround and delivery. Extremely impressive service from start to finish.”

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Posted 2 years ago

“All good ordered over the weekend and delivered on the Tuesday, was kept informed about the delivery date and time and was a good price.”

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Posted 2 years ago

“I have made a number of purchases from Riverside and the service I received on every occasion was excellent from communication to packaging and delivery. I will continue use Riverside as my first choice for all garden based items.”

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Posted 2 years ago

“The stand arrived on time and wheels on them are slick and smooth and the pizza oven glides effortlessly across the floor.”

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Posted 2 years ago

“Good price and quick delivery, I’ll be using them again”

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Posted 2 years ago

“Excellent service, quick delivery and great value. I would not hesitate to recommend Riverside”

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Posted 2 years ago

“Best place in the uk for traeger and other bbq accessories”

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Posted 2 years ago

“Best place in UK for treager and other bbq accessories”

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Posted 2 years ago

“Prompt delivery.Excellent quality of hot plate.”

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Posted 2 years ago

“Great to deal with. Easy to find exactly what needed even for an old bbq. Quick delivery. Highly recommend”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews