Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service highly recommend.”

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Posted 2 years ago

“I was very pleased with the service from this company. It was easy to place my order and arrived very quickly, excellent.”

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Posted 2 years ago

“Good customer service and competitive pricing. Stock availabliity as well”

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Posted 2 years ago

“As always, easy to order, excellent communication and speedy, safe delivery.”

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Posted 2 years ago

“Great prices and delivery was quick. Didn’t send part of my order which wasn’t so good though.”

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Posted 2 years ago

Hi Timothy, Thank you for your review. Your order was sent out in two parcels, it may be that the second part of your consignment has been lost. Unfortunately, we cannot look into issues like this unless we are made aware of them. Please could you send us an email to let us know what you are missing from your order, along with an image of your packing note if you have received one, so that we can look into this further for you. Did you receive both of the two parcels and something was missing from your order or was it that only one of the parcels was delivered? Kind regards, Riverside

Posted 2 years ago

“Large stock of Traeger and Yeti products with the knowledge to back it up. Good social presence means fully upto date with all offers, products and events Delivery always fast and well packaged too!”

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Posted 2 years ago

“This was my first time I've used Riverside very pleased excellent service fast delivery product not over priced good communication and tracking of parcel.”

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Posted 2 years ago

“This is the best place for any BBQ needs”

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Posted 2 years ago

“It was cheaper than most places and the water bottle arrived when expected. Good eco-friendly packaging, so the bottle was as good as it was when it left the shop.”

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Posted 2 years ago

“Cheapest place for the Weber product I bought. And really fast delivery. We received next day! Thankyou”

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Posted 2 years ago

“Riverside, best place I know of for all things bbq. Staff there always amazing, friendly and helpful!”

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Posted 2 years ago

“I have only used Riverside Garden Centre a few times a I live quite a distance from them but when I have bought from them they have been very helpful and efficient. The products I have bought have been of good quality, the price competitive and the delivery has been excellent. I happily recommend this garden centre.”

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Posted 2 years ago

“Arrived on time and exactly as descibed”

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Posted 2 years ago

“Very helpful company to deal with , got what I wanted at a very competitive price. Will definitely purchase from them again.”

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Posted 2 years ago

“Excellent prices and speedy delivery”

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Posted 2 years ago

“Always very quick delivery. Thank you.”

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Posted 2 years ago

“Ordered a parasol base, excellent quality and delivery chap so helpful given it weighed 90kg! Would highly recommend”

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Posted 2 years ago

“Excellent service from placing order to delivery from Riverside ,the price and quality off the Alexander Rose furniture is excellent this is a direct replacement for a mahogany set which we have had for over 15 years 👍”

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Posted 2 years ago

“I was very impressed with my purchase. I realised I had clicked on the wrong item and when I contacted them they were very helpful indeed in making sure I received my right order. I couldn't recommend Riverside enough. Thank you all. Chrissi”

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Posted 2 years ago

“Excellent service. Would definetely recommend.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews