Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly quick response from order to shipment and an even quicker delivery by Parcelforce. Well pleased with the grill plates, new Weber Q as a result.”

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Posted 2 years ago

“Sure service. Good value. Exactly what we wanted”

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Posted 2 years ago

“Always a quick delivery and great deals. Wouldn’t go anywhere else!”

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Posted 2 years ago

“Great product, quality service”

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Posted 2 years ago

“Great service, prompt delivery.”

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Posted 2 years ago

“Just excellent! Excellent customer services, fast and efficient delivery, amazing product. Really delighted and will definitely purchase from Riverside again. Exceptional.”

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Posted 2 years ago

“My order was dispatched and delivered very quickly, even though it was just before Christmas and was reduced in the sale with free delivery. So top marks all round.”

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Posted 2 years ago

“Prompt and efficient service. Delivery driver exceptionally helpful and courteous. Furniture of excellent quality and not damaged. Would have no hesitation in purchasing from Riverside again.”

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Posted 2 years ago

“Delivered on time as item as expected”

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Posted 2 years ago

“Provided exactly what I wanted, when I wanted it and such a prompt efficient delivery service.”

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Posted 2 years ago

“Lovely service, quick delivery and good prices well done.”

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Posted 2 years ago

“As usual Riverside informed me when the product was back in stock. I ordered it that afternoon and it was delivered the next day. Excellent customer service again.”

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Posted 2 years ago

“Great business, easy to use website and some very good bargains.”

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Posted 2 years ago

“Great service. Really pleased with the Weber Smokey Joe BBQ. Perfect for my husband to take fishing. Excellent price too. Thank you 😊”

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Posted 2 years ago

“Great price, easy to use website & quick delivery. Looking forward to firing up the new BBQ on Christmas day!”

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Posted 2 years ago

“Awesome price, for a great product and a brilliant service. Thanks!”

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Posted 2 years ago

“I ordered a bench at a really excellent sale price. We were delighted with that! Delivery costs were included and it was dispatched swiftly. Riverside called me to check which day I wanted it delivered. I was grateful for the personal communication. As it's winter we haven't put the bench together yet but we opened the packaging to check it was all there. Looks perfect. Will look forward to constructing it in the Spring. Many thanks for the service.”

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Posted 2 years ago

“I bought a wonderful bench from Riverside online, paid in the late afternoon, had a phone call the next day asking me when I would like delivery, and received the bench the next day. It's a lovely, heavy, very good quality item, I wish I had room for more! Brilliant all round, thank you.”

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Posted 2 years ago

“Customer service was excellent, items were as described and arrived in good time.”

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Posted 2 years ago

“I continue to be impressed with the exceptional service provided by Riverside Garden centre. The recent delivery of my Traeger smoking pellets was yet another testament to their commitment to quality. Not only did the pellets arrive in perfect condition, but the consistently great prices showcase the value they bring to customers like me. Every transaction with them reinforces my trust in their reliability and dedication to customer satisfaction.”

Riverside 5 star review on 7th December 2023

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews