Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quickly delivered, great price!”

Riverside 5 star review on 1st April 2024

Helpful Report

Posted 2 years ago

“Fast delivery very impressed”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“After an enjoyable and informative visit to Riverside at Hertford, I finally placed an order for my long awaited Pulse 2000 BBQ. It arrived as arranged but sadly has taken a week dodging rain showers to getting it set up. I am very pleased with the simplicity of operation, especially after my thirteen year old charcoal performer deluxe had to part company. Sadly the charcoal and my asthma no longer hit it off so my daughter was very pleased to give it a new home. The only downside was the excellent packaging, we had to take it to the recycling centre as too much for the weekly collection.”

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Posted 2 years ago

“Fantastic service no messing about it was shipped and with me in no time”

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Posted 2 years ago

“I ordered a very large item by mail order. I was uprised to fine postage was free and speedy! Many thanks for a great service”

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Posted 2 years ago

“I have used Riverside a number of times of the past few years and have always been impressed with the speed they send out the items purchased.”

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Posted 2 years ago

“Lovely venue next to the river - the area where the pizza class took place was well mainted and well stocked. Great to be undercover, especially for the time of year! The course it's self was well thought out and well led with lots of opportunities for hands on learning. Very well stocked shop area with loads to look round.”

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Posted 2 years ago

“We had prompt service of our new BBQ. All accessories as requested. Just waiting for the weather to use it. Sadly Riverside did not have it on their list!”

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Posted 2 years ago

“Staff attentive knowledgeable and very keen prices great place”

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Posted 2 years ago

“Excellent quick service”

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Posted 2 years ago

“Hi. The bbq grate arrived safe and sound and ahead of the clouds disappearing. Maybe I ordered it too early. It was packed perfectly. Thank you so much.”

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Posted 2 years ago

“Riverside offered this Webber BBQ at a great price and we took delivery of it in two days which was amazing , I had one query and customer services sorted it out within a few days , thankyou Eden ! I would certainly use Riverside again . My husband has not put together the BBQ yet as weather still rubbish , but we are hoping for some sun at Easter ! Fingers crossed”

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Posted 2 years ago

“Good fast delivery pleased to do business with them”

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Posted 2 years ago

“This was a birthday present for my husband. He has done other courses but not this one so this was an easy purchase for him. He is very much looking forward to learning to cook over fire.”

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Posted 2 years ago

“Brilliant service, great price with a significant saving. Delivery was within 5 days and we were fully informed throughout the process including a 3 hour window on the morning of delivery and an approximate delivery time once the driver had an idea as to when they'd arrived. Delivered within two minutes of expected arrival. Couldn't ask for anything more. Thank you.”

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Posted 2 years ago

“Not purchased from Riverside before . This item came up on line on offer . I had been looking for a while , such a good deal , I couldn’t resist.. that said the comms , delivery and so on was 2nd to none.. Riverside top of my list now for bbq bits .. thanks”

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Posted 2 years ago

“Excellent support when booking the 7 hour low and slow bbq course. Looking forward to attending now!”

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Posted 2 years ago

“Came the next day. No problems Great service”

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Posted 2 years ago

“Does what it says, useful aid to any Traeger user.”

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Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews