Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, friendly and helpful. Package arrived next day and goods saved me money compared to other sites”

Helpful Report

Posted 3 years ago

“Probably the best internet seller I've ever used. Ordered a complete patio set which was packed, sent and delivered within 48hrs. Then a set of cushions for the same set. Delivery was just over 24hrs. Absolutely brilliant.”

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Posted 3 years ago

“I was really pleased with my palm tree. It was dispatched quickly and was a good price. Customer service was excellent.”

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Posted 3 years ago

“Other than the local delivery service the purchase process and Riverside service was spot on thank you”

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Posted 3 years ago

“I ordered a Weber BBQ and it arrived with free delivery the next day. Amazing service-”

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Posted 3 years ago

“The experience with this company was outstanding from start to finish. Perfect online transaction and very fast delivery. I will deal with them again.”

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Posted 3 years ago

“Have not used the Weber I purchased yet, but the website was easy to order from, the price was exceptionally good and delivery was very quick and easy. I will certainly purchase from Riverside again, and based on my experience, would highly recommend them.”

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Posted 3 years ago

“Highly recommend riverside”

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Posted 3 years ago

“Great online service, I would definitely recommend it.”

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Posted 3 years ago

“Great service - prompt delivery”

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Posted 3 years ago

“Excellent service and product as usual from order to delivery. Thank you.”

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Posted 3 years ago

“Fast delivery decent price, happy customer.”

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Posted 3 years ago

“The shelving for the Weber Smokefire EX6 is a great addition to the BBQ. They fit very well & they are a stylish & must have addition. They arrived very well packed & were delivered quickly. Very reasonably priced compared to other competitors.”

Riverside 5 star review on 4th April 2023

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Posted 3 years ago

Hi Rockwell, Thank you for your review. We only charge delivery on orders over £50 for deliveries outside of mainland UK. I have taken a look at your order and you were not charged for delivery. I have emailed you a copy of your invoice where you can see there was no delivery charge applied. Kind regards, Riverside

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Ordered a new Webber grill which was at a great price and free delivery was also included. Very speedy delivery. Will definitely order from them again.”

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Posted 3 years ago

“Had item I wanted in stock, easy checkout process & quick delivery”

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Posted 3 years ago

“So efficient and so prompt. As with others, I bought this item as a birthday present and it arrived at its destination with plenty of time to spare. Thank you for being so efficient :)”

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Posted 3 years ago

“Excellent service! Website very clear, competitive price and quick delivery.”

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Posted 3 years ago

“Riverside have been first class to deal with.”

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Posted 3 years ago

“Good price prompt delivery can't fault it”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,966 reviews