“In 50 years of participation in this hobby RobotBirds have been my worst experience by a mile!
4 new S3152 Futaba servos ordered. 2 off supplied with no hardware nor output horns.
One of 2nd hand 148,one off 3004 also 2nd hand. The pair off them worth next to nothing and completely unacceptable.
Warehouse staff blamed but given their responses I suspect a clear case of trying to dupe me with rubbish.
Multiple e-mails,phone calls,requests for images more than once.
Absolutely pitiful and now I learn they're disputing my clear concise description to 3rd party payment facility Klarna.
Should be featured on "Rip Off Britain"!”
“Also trading as BRC Hobbies, Robotbirds is steadily building a reputation for bad customer service. Others have reported on other review sites that they send out incorrect items and then ignore emails, which was my experience with a purchase 4 months ago. A fragile EPP model, it was not properly packed, unlike similar purchases I have made from competitor websites.
I accidentally made another small purchase from him last week, only realising who I had bought from when I saw the receipt in my email. Predictably enough, after 7 days, he has not dispatched the item, but has retained the payment, in breach of the Consumer Credit Act.”
