“You charged me for this prescription and I paid for overnight shipping. And it never arrived. So it's really a zero. You lost the customer forever. And any other people I can tell to not order from you.”
“those are the most bitter chewable tablets i have tried, i would prefer to shallow pills, i would like to get pills instead but i can not get ahold of you, i tried calling but i was put on hold for 15 minutes and then it hung up. can you replace the chewable tablets?”