RockyCay Reviews

Name: RockyCay
Rating: 4.68

4.7 Rating 235 Reviews

90 %

of reviewers recommend RockyCay

4.7

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Write Your review

Tell us how RockyCay made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

RockyCay 5 star review on 21st February 2022

Joanne Tovey

RockyCay 5 star review on 5th January 2021

Tracey Reeves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just received my purchase from RockyCay and I am very pleased with the items. The delivery was very prompt and the customer service was excellent when I had a query.”

Helpful Report

Posted 4 years ago

Hi Debbie, thank so much for the review it's much appreciated! We are very happy to hear that you are pleased with the towels, delivery and our customer service. It was a pleasure, you are a lovely customer : ) Best, Rocky x

Posted 4 years ago

“Great service, delivered on time”

Helpful Report

Posted 4 years ago

Hi Diane, thank you so much for the 5 star review, it means a lot to us! Enjoy your new towels : ). Rocky x

Posted 4 years ago

“Quick delivery, great colourful towels”

Helpful Report

Posted 4 years ago

Hi Lauren, thank you so much for the review!!! Enjoy your new towels : ). Rocky x

Posted 4 years ago

“Excellent, easy to use website and ordering and delivery, just great.”

Helpful Report

Posted 4 years ago

Hi Judith, thank you so much for the lovely feedback!!! We hope your loving your new RockyCay towels : ) Rocky xx

Posted 4 years ago

“Great product soft and absorbent couldn’t be happier. Wash well. Company communication and delivery advice was excellent.”

Helpful Report

Posted 4 years ago

Thank you!!! That's great to hear : ). Rocky

Posted 4 years ago

“Thank you RockyCay. Beach and gym towel were a gift and He loved it!”

Helpful Report

Posted 4 years ago

Our pleasure and thank you for your order and the 5 stars! Rocky xx

Posted 4 years ago

“I was so surprised when my delivery of RockyCay bath sheet arrived to find that the quality was so good and when I used it. It was so thick and fluffy it was amazing”

Helpful Report

Posted 4 years ago

“Great towels. Great quality thanks”

Helpful Report

Posted 4 years ago

Thank you so much for the 5 star review Narelle!! It means a lot to us :). Our pleasure and thank you for your order. Take care x. Rocky

Posted 4 years ago

“Your service was exceptional , the quality of the towels are so soft & beauiful . Just a bit disappointed in the colour , it wasn’t true to picture . Otherwise very happy customer .”

Helpful Report

Posted 4 years ago

Hi Pam, thank you so much for your lovely and honest review. We are delighted to hear that you are happy with the towels and apologies about the colour discrepancy. The colour of the towels varies depending of the light in the bathroom . We have the same at home and sometimes they look greener in the morning and bluer at night time... Also, colours can vary upon different screen types. They are gorgeous and top quality towels though, hope you love them for many years to come. Best, Rocky : )

Posted 4 years ago

“Ordering and service excellent. Delivery and communication of same was efficient and timely. Product quality also excellent.”

Helpful Report

Posted 4 years ago

Hi Jennifer, thank you so much for the fantastic review!! We are delighted to hear that you are happy with our service and product : ). Take care, Rocky.

Posted 4 years ago

“The towels we have are just lovely. The color/design is beautiful and the towels are so thick and soft to use. Highly recommend at this stage. I haven't washed them after use yet - one wash when we received them and they came up well - so I will wait and see how they are once we have washed them again as to lint loss etc. So far they are amazing and I would order them again.”

Helpful Report

Posted 4 years ago

Hi Bronwyn, we hope you are well and staying safe! Many thanks for the lovely review. We recommend the first wash with cold water. Feel free to reach out before your second order so we can organise a special discount for you : )

Posted 4 years ago

“My wife loved her birthday present, its an awesome towel that doesn't feel like a microfibre dish cloth, LOVE IT”

Helpful Report

Posted 4 years ago

Hi there, thank you so much for the awesome review!! And most importantly, we're delighted to hear that your wife LOVED IT! Happy wife... happy life : )

Posted 4 years ago

“Love my RockyCay towels. Great service and beautiful products”

Helpful Report

Posted 4 years ago

“Hadn’t heard of RockyCay before. I had seen them on Facebook but was hesitant to buy from a brand that I haven’t heard of but so glad I did. Fast service and the quality is fantastic. Highly recommend.”

Helpful Report

Posted 4 years ago

Hi there Lorna, hope you are well! Thank you so much for your lovely review, it means so much to us. We are very happy to hear that you liked our service and product quality : ). Stay safe.

Posted 4 years ago

“Loved the high quality of the towel set. Great colours, well priced with fast delivery!”

Helpful Report

Posted 4 years ago

Hi Kaylene, thank you so much for your awesome review and your order with us : ). We're very happy to hear that your loving your new towel set!! Feel free to reach out anytime if you have any questions, comments, etc. Rocky.

Posted 4 years ago

“Bought towels and hand towels, the colours were perfect for my new bathroom, very soft with a touch if elegance. Need to buy some more”

Helpful Report

Posted 4 years ago

Hey there thank you so much for the awesome review!! It means so much for us that you loved the towels. We hope that you enjoy them for years to come : )

Posted 4 years ago

“Love the quality and how quick it dries”

Helpful Report

Posted 4 years ago

Hi Kelly, thank you so much for the positive 5 star review!! Happy to hear that you loved the quality of the towels : ) Rocky

Posted 4 years ago

“Haven’t used the towels yet, but they look and feel amazing! Delivery was so fast. Highly recommend”

Helpful Report

Posted 4 years ago

Hi Jackie, thanks heaps for the review!! What are you waiting for to use your new awesome towels? Hope you're well and staying safe in these crazy times.

Posted 4 years ago

“Very good quality product Amazing service Ill buy again thank you”

Helpful Report

Posted 4 years ago

Hi Nantia thank you so much for the awesome review!!! It was a pleasure and feel free to reach out to us anytime : )

Posted 4 years ago

“I love my towels . And theybarrive quick to nz even from oz”

Helpful Report

Posted 4 years ago

Hi Deb, thanks so much for the review and it's great to hear that your towels arrived quickly to NZ!! Greetings from AU and hope that you are doing well.

Posted 4 years ago

RockyCay is rated 4.7 based on 235 reviews