“Threatened firstly with you have to take their zero deposit scheme or the landlord won’t accept you.
When we moved in, our rental house had apparently been ‘professionally cleaned’, funny how there was remains in every kitchen cupboard and mud on the carpets, must all be part of that ‘sparkle service’ we were charged for on check in.
When moving out 1 years later, the inventory report they took was remarkably more detailed than the check in report on entry. We left that place immaculate, yet every tiny scuff from previous tenants was attributed to us and a fine was charged.
They bully you into paying or go to arbitration and pay more money for that.
I will never be renting from Romans again and just hope somebody reads this and decides to save themselves the awful experience that we had. Beyond the shoddy service, it’s the fact they actually fine you for their scams that really infuriated me.
My experience from Romans left me feeling like I was a cash cow for them to milk as much money from as possible. Romans is a terrible company to consider letting from, I hope you don’t make the same mistake that we did. Let these incompetent, unprofessional and hurtful people go out of business.”
“Stacey Cowap - Perfidious liar. She wanted to deceive us in many ways - including the lie that we have no right to write to TDS for a refund (as it turned out, we got everything we asked for thanks to TDS)”
“Extremely bad service received especially from S. C (property manager) they lie and are completely dishonest to try and keep your deposit money, if your are thinking about renting with them would strongly advise to think again and perhaps go with another more honest company who would less likely try and steel your deposit”
“***** DO NOT TRUST THIS COMPANY *****
Extremely bad service received especially from Stacey Cowap (property manager) they lie and are completely dishonest to try and keep your deposit money, if your are thinking about renting with them would strongly advise to think again and perhaps go with another more honest company who would less likely try and steel your deposit”
“***** DO NOT TRUST THIS COMPANY *****
Extremely bad service received especially from Stacey Cowap (property manager) they lie and are completely dishonest to try and keep your deposit money, if your are thinking about renting with them would strongly advise to think again and perhaps go with another more honest company who would less likely try and steel your deposit”
“My son rented a flat through Romans. When he moved in the flat was filthy. The heating, shower, curtains and microwave were all broken and Romans didn't care. The electrics were in a disgusting state and hadn't been checked for years. The flat wasn't fit for human habitation. Complaints were completely ignored. When he left they kept a large amount of his deposit with no justification. They exist purely to exploit and rip off clients. Disgusting company.”
