“My son rented a flat through Romans. When he moved in the flat was filthy. The heating, shower, curtains and microwave were all broken and Romans didn't care. The electrics were in a disgusting state and hadn't been checked for years. The flat wasn't fit for human habitation. Complaints were completely ignored. When he left they kept a large amount of his deposit with no justification. They exist purely to exploit and rip off clients. Disgusting company.”