Rothwell's Cleaning Services Ltd Reviews

Name: Rothwell's Cleaning Services Ltd
Rating: 4.93

4.9 Rating 463 Reviews

99 %

of reviewers recommend Rothwell's Cleaning Services Ltd

Company Reviews

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4.9

Based on 463 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

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Phone:

01638 428 060

Email:

info@rothwells.biz

Location:

Rothwells, Malting End, Kirtling, Newmarket
CB8 9HH

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Rothwell's Cleaning Services Ltd 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“George arrived on time and I was very impressed with regards how thorough he was. My two sofas look brand new and my stair and hall carpet too. A very professional gentleman who was very impressive and knowledgeable. I can highly recommend Rothwell’s to all my friends and family. It’s my first time using them and was recommended by a friend. Will carry on to continue using their services. A truly remarkably run family business”

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Posted 7 years ago

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Thank you, George is very good at his job and we are proud he's a member of our team.

Posted 7 years ago

“First time of using the company but won't be the last the carpet had nasty stains on it and was very sceptical when told it could be cleaned. Mitchell attended and set to work. Boy was i wrong the carpet has come up like new fantastic job and what a nice proffessional,polite hard working young man a credit to the company.”

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Posted 7 years ago

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Thank you, We look forward to seeing you again. I'm glad Mitchel was able to exceed expectations.

Posted 7 years ago

“I have been happy with the service from start to finish. Prompt quote giving, quick to book in. On the day Mark arrived when he said he would, was polite, hard working and the end result is perfect. No complaints whatsoever. Thank you!”

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Posted 7 years ago

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Thank you Jane, Glad we provided a smooth service.

Posted 7 years ago

“Everything worked extremely smoothly and the prices were very reasonable. I was particularly pleased not to have to move the furniture myself as I live alone. The pads under the furniture feet were most effective in avoiding marking and in allowing me to move chairs etc before I could remove them when the carpets were completely dry. The carpets look very good and the technician who did the work was most pleasant and efficient. I shall certainly use the company again.”

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Posted 7 years ago

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Thank you Margaret, Our team is always happy to move furniture for our customers. Glad our sticky furniture pads where useful.

Posted 7 years ago

“George did a wonderful job for us. He managed the work well under the time estimated. We’ve away on a trip since then and it was a delight to come back to our dining room looking so clean and fresh.”

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Posted 7 years ago

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Thank you, and glad it made your home that bit nicer to come home too. Hope your enjoyed your trip.

Posted 7 years ago

“Our carpets were cleaned well and George who cleaned the carpets was on time and polite”

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Posted 7 years ago

“You warned that you could not promise to remove old coffee stains completely. One persists, but the others, although not gone, are much reduced. Your member of staff was friendly and helpful and tidy. Thank you. We would use your service again required.”

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Posted 7 years ago

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Thank you Brenda. It is not always possible to remove every stain but its very rare we can not at least reduce the stain so its less visible, hopefully much less visible. I'm glad you where happy with the overall service.

Posted 7 years ago

“Happy with the service and professionalism of Rothwell's Cleaning of our corner sofa. Unfortunately it wasn't quite the perfect job due to a coffee stain that they couldn't remove but other than that it was very good!”

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Posted 7 years ago

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Hello Freddy & Stephanie, Sorry we could not remove the coffee stain, they can be tricky to deal with. Please call the office and we will happily come out to have another go on the coffee mark. While I can not promise we will be able to make it any better this would be a completely free appointment and it is worth another go as sometimes a completely separate second treatment will do the trick. Please do call us as I really would like the chance to get a better result for you.

Posted 7 years ago

“Great job!”

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Posted 7 years ago

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Thanks

Posted 7 years ago

“The carpet cleaning was carried out with the minimum disruption to ourselves, Mark's arrival was prompt and a few hours later we were able to begin reinstating our rooms. We would not hesitate to use Rothwell's in the future.”

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Posted 7 years ago

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Thank you, we always aim for minimal disruption.

Posted 7 years ago

“A very thorough and personalised service from start to finish, with transparent pricing and excellent communications throughout. Many thanks.”

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Posted 7 years ago

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Thank you Tom & Rachel - I think its improvement to have transparent, fully inclusive up front prices, it just feels honest.

Posted 7 years ago

“Very happy again with Rothwells Cleaning Service”

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Posted 7 years ago

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Always happy to see a happy returning customer.

Posted 7 years ago

“Arrived on time and set up and did the cleaning thoroughly. Moved furniture back and forward as required and end result looked good. Good company friendly and efficient and we would reccommend them.”

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Posted 7 years ago

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Thank you, punctuality is important to us but for some reason a dying art form out there.

Posted 7 years ago

“excellent, as usual!”

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Posted 7 years ago

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Thank you.

Posted 7 years ago

“We have nothing but praise for the work done recently by your cleaning service although have forgotten the name of the person working... but we told him how satisfied we were and we are greatly enjoying our clean patio and our kitchen floor which has never been so clean. We have your company for inside and now outside too and our praise please to the person working for us this time...we are always satisfied with your service. Best wishes, Rosemary Rushbrooke and Janet Farmery, Bar Hill”

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Posted 7 years ago

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Thank you Janet & Rosemary for this review and for the personal referrals you've made.

Posted 7 years ago

“Courteous and cheerful cleaners. Did a great job”

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Posted 7 years ago

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Thanks Stephanie.

Posted 7 years ago

“everything seemed to go plan smoothly and efficiently”

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Posted 7 years ago

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Thanks Ann, glad it all went easy and smooth. Thanks for the 5 stars.

Posted 7 years ago

“I am absolutely delighted with the way Rothwells cleaned my carpets. They have come up like new. I would recommend them to any one. The service and professionalism was first class.”

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Posted 7 years ago

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Thanks for the first class review.

Posted 7 years ago

“Excellent, speedy service. Removed some scary stains from a cream carpet in minutes. Highly recommend!”

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Posted 7 years ago

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Thanks for the review and I'm glad we got the 'scary' stains out for you.

Posted 7 years ago

“Initial booking and cost was very good. They managed to fit my elderly Father in the following day and did a fantastic job for him. My Father suffers from Parkinsons and George, the technician, was very good to him and carried out an excellent job. Highly recommended.”

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Posted 7 years ago

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Thank you Keith, I'm glad we could help your father.

Posted 7 years ago

Rothwell's Cleaning Services Ltd is rated 4.9 based on 463 reviews