Rothwell's Cleaning Services Ltd Reviews

4.9 Rating 335 Reviews
99 %
of reviewers recommend Rothwell's Cleaning Services Ltd
4.9
Based on 335 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Rothwell\'s Cleaning Services Ltd Reviews
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Phone:

01638 428 060

Email:

info@rothwells.biz

Location:

Rothwells, Malting End, Kirtling, Newmarket
CB8 9HH

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Rothwell's Cleaning Services Ltd 5 star review on 5th December 2023
Mrs
Rothwell's Cleaning Services Ltd 5 star review on 10th August 2023
Mrs
Rothwell's Cleaning Services Ltd 5 star review on 9th April 2022
David
Rothwell's Cleaning Services Ltd 5 star review on 9th April 2022
David
Rothwell's Cleaning Services Ltd 5 star review on 10th April 2021
Cindy
Anonymous
Anonymous  // 01/01/2019
Door to door service, very satisfied, recommend to all.
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Posted 1 month ago
Brilliant customer service -would recommend this company highly
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Posted 1 month ago
Gemma was very efficient and I was very pleased with the result.
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Posted 11 months ago
Very pleased with the standard of work carried out by Mitchell. Mitchell was clean, tidy and explained all that he had done. Thank you
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Posted 1 year ago
Gemma came to brief us and give an estimate. She answered all our questions and explained everything. On the arranged morning Cleaning Technician Graham arrived and after moving the heavy furniture proceeded to thoroughly clean our Axminster. Having originally had it protected by Scotchgard™ we asked for it to be protected again. Graham did a fine job, our only comment on the process is that the carpet, when dry, appeared to be quite sticky/tacky with furniture and footfall not moving easily. This slight problem has now mainly worn off. Overall we are pleased to have clean bright carpets once more. Thank you.
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Posted 1 year ago
Very efficient. Cleaning very satisfactory. Perhaps a bit expensive.
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Posted 1 year ago
Mitchell arrived on time and did a great job cleaning our carpets which hadn't been cleaned professionally for years and as a result were quite "tired".
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Posted 1 year ago
Made a very good job of cleaning our sofa and chairs. Arrived promptly on schedule and ensured that everything was tidy before leaving. Four stars rather than five only because the unpleasant cleaning smell remained for much longer than we had been led to expect.
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Posted 1 year ago
Hi Peter, I am glad the end result was good and you now have clean chairs and sofa. But sorry to hear there was a cleaning smell. There isn't normally when cleaning upholstery unless we have been using particular products to remove particular odour issues,some of those products can themselves have a slight smell that can stay for up to a day. Or sometimes stains but that should stay no more than an hour or two at most. Wool Carpets when wet do have a smell as wool does, just the same as if you wash a wool jumper at home, we can use air fresheners for this but it depends if you like the smell of the air freshener or not. It doesn't sound like this is still an issue but if it is please do call me so we can find a solution and see what is happening.
Posted 1 year ago
We didn't expect the coffee stains on the wool loop carpet to be completely removed, but Mitchell did a good job, and only a faint discolouration on the treated area remains. We are very satisfied with the result. Thank you for the prompt reliable service.
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Posted 1 year ago
Very good job. Turned up on time worked efficiently and tidely, very pleasant. a good job done
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Posted 2 years ago
Friendly and professional throughout. You have saved my old kitchen floor! Thank you.
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Posted 2 years ago
Very pleased with the efficiency of the service and that it got done more quickly than we thought. The carpets look great. I felt absolutely fine about leaving Andrew on his own in the house to get on with the job. The reason I have not given it 5 stars is that the machine in the van was pretty noisy (I think I perhaps should have warned our close neighbours as we live in a terrace) and it took a little longer than we had hoped, for the carpets to dry. However, this may have sth to do with the colder time of year we had it done!
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Posted 2 years ago
Thanks Carolyn & Jason. I am glad you are happy with the end result of our cleaning. Sorry it to longer than expected to dry, for faster drying times at this time of year we do normally advise the heating is turned up a bit higher than normal just after we have finished. I know the equipment can be quite loud and I am sorry about that but our van-mounted powerful units can clean and dry carpets much better than the portable machines some companies use. This extra power does mean extra noise though, sorry.
Posted 2 years ago
The rug went out dull from half a century of trampled dust and came back fresh and clean with a silk like sheen.
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Posted 2 years ago
It is surprising how much brighter the colors can be after the dust is removed from a rug. Thank you for leaving this review.
Posted 2 years ago
Andrew was very helpful and thorough. The cleaning was done to high standard. My only concern was that drying took two days to complete and that was with the use of a couple of blow heaters, hence only four stars.
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Posted 2 years ago
Cheerful and knowledgeable cleaner and resin applicator. Brought our old brick floor back to a new, colourful and shining new life while protecting doors, skirtings and nearby oak flooring. A good job well done.
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Posted 2 years ago
Gemma did a very good job.The carpet looked very clean. I was impressed by the care she took moving the furniture about and was careful to protect chair legs etc from staining the carpet while it was still damp. It was almost worth the £ 178.05p that I paid for the job!!! As I said to Emma I could almost have bought a new carpet with that sort of money!!!!
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Posted 2 years ago
Friendly and prompt service. Very pleased with the results.
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Posted 2 years ago
We were very happy with Graham and his attitude towards your customers. He was helpful and carried out his duties with confidence. One small point in your survey letter - it should read: I really hope you "were" (not where!!) …...
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Posted 2 years ago
It was great, Andrew and Gemma did a fantastic job. My only reason for not giving 5 stars was the residual smell, but I guess that can't really be helped. It has lingered several days though. The actual cleaning was first class, I am very pleased, and have already recommended you to a friend, who I think is considering an estimate. I'll be back to you in a couple of years when it will need doing again.
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Posted 2 years ago
My floor has been transformed! I love it. Sadly there is quite a bit of sealant on the walls.
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Posted 3 years ago
Rothwell's Cleaning Services Ltd is rated 4.9 based on 335 reviews