Hi Drushan,
Many thanks for taking the time to review our service.
Your virtual office team will be in contact as soon as possible to complete the set up of your virtual office plan. They will be on hand to assist with any further questions you might have.
“There was a surprise fee at check. It looks like it was prorated, then they added an additional month as a deposit, but it's month to month which is the most expensive option.”
Hi Blake,
Many thanks for taking the time to review our service. In our FAQs and "How billing and pricing works" section, you will find a breakdown of possible additional charges https://www.rovva.com/en-us/virtual-office/virtual-office-address. We're always looking for ways to improve our website and we will take your comments into consideration, to ensure information is displayed clearly.
“This site has some glitches in it but all in all it worked out. However I was pretty positive that I already had this account setup and prepaid but never received any sort of confirmation email afte. Now I have 2 accouints setup so I have to figure out how to cancel one of them”
Hi Thomas,
Many thanks for taking the time to review our service. According to our records your original purchase attempt was not completed. However, your virtual office team will be in contact very shortly to resolve any issues and a confirmation email has now been sent to you. Apologies for the inconvenience caused.
Hi Lindsay,
Thank you for taking the time to highlight this. I've forwarded your feedback onto our developers. Apologies for any inconvenience caused. In the meantime, your virtual office team are on hand to help you with any other queries you might have.
