Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,544 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

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Metrics

4.7

Based on 4,544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much, you give me a good service. excellent. Mr lapon Wong”

Helpful Report

Posted 7 years ago

“Very quick and easy. Lowest price I could find for an Apple Watch series 3, including loss and theft.”

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Posted 7 years ago

“Clear website, easy to set up, competitive price.”

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Posted 7 years ago

“You can't beat that price for the the level of cover offered, setup was quick and easy and the website is straight forward, thumbs up from me!”

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Posted 7 years ago

“When I looked at top ten quotes searching through and came across you I decided to log.The quotes you gave were just what I was looking for and that made me happy.”

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Posted 7 years ago

“needed mobile phone insurance, and it was so easy to use and quick to get a quote, and really good value, only took 5 mins, and it was all done, would recommend”

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Posted 7 years ago

“Was very easy on line, cheapest quote and everything I need from it. Thank You”

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Posted 7 years ago

“Easy to use, good prices and quick responses to emails.”

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Posted 7 years ago

“Same policy as my current provider but a lot cheaper”

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Posted 7 years ago

“easy site and most of all good prices”

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Posted 7 years ago

“I was very happy to find that Row.co.uk were able to provide me with an equally comprehensive service and save me nearly £60.00 compared to my previous insurer. Their website was very straight forward and efficient. Hopefully I won't have to use their service, but if I do, I hope that I can receive an equally straight forward and efficient response to a claim. Thank you for encouraging me to get my Ducks in a Row!”

Helpful Report

Posted 7 years ago

“This insurance company offers outstanding value for money for comprehensive cover. Ive used them for 2 seperate covers, one i didnt claim for, and the other I did, they were amazing and covered all cost for a repair. Needless to say I will use them again and again.”

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Posted 7 years ago

“made me very happy by providing the cover i need at an affordable price. first class and top marks. many thanks”

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Posted 7 years ago

“great site to navigate . good clear policies Cost within my budget.”

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Posted 7 years ago

“Very simple to purchase insurance and it was clear what was covered under the policy. It's also by far the cheapest policy I've found. Will definitely recommend to friends.”

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Posted 7 years ago

“very good and quick sercive”

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Posted 7 years ago

“easy to use the website , good competitive quote, i have 3 phones insured with Row”

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Posted 7 years ago

“Fantastic price and an easy to use website with all the key information at your fingertips.”

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Posted 7 years ago

“Website was easy to use and quote was fast”

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Posted 7 years ago

“Having been tied into Protect Your Bubble because of a multi gadget contract that started out realistically priced but becam expensive after a couple of years, I had the opportunity to break away and look for alternatives. Some research threw up a few alternatives tha were much cheaper yet offered a similar service. I tried a couple of these but they didn't list my phone, a Nokia 8 because it was relatively new. Then I tried ROW. The phone still wasn't listed, but the rather than turn business away, it allowed my to enter the details. Signing up was simple. Let's hope I don't need to use the insurance, but it's nice to know it's there in the event of a problem.”

Helpful Report

Posted 7 years ago

Row.co.uk is rated 4.7 based on 4,544 reviews