Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,528 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 5 star review on 11th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took out the cover on my washing machine. I haven't had to use the policy yet so can't comment on how helpful the company are on repairs but so far so good. Price of premium is good.”

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Posted 10 years ago

“Quick,easy ,cheap and good service”

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Posted 10 years ago

“A”

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Posted 10 years ago

“Very easy to set up and good value for money compared to others. I gave set this up to cover my TV as 3 year warranty ran out a few months back.”

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Posted 10 years ago

“Decent price, quick and easy form to complete.”

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Posted 10 years ago

“A”

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Posted 10 years ago

“Very good and helpful”

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Posted 10 years ago

“Easy to use, clear. Professional site.”

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Posted 10 years ago

“Satisfied so far.”

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Posted 10 years ago

“Outstanding prices and easy To set up”

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Posted 10 years ago

“Quick and easy online to get it sorted”

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Posted 10 years ago

“Impressed with the low cost. Even Beko could not compete.”

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Posted 10 years ago

“I called the contact number before taking out the insurance policy and the operative was very helpful and service was very good”

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Posted 10 years ago

“Amazing value and very quick and easy to set up insurance! would defo recommend.”

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Posted 10 years ago

“You must have proof of purchase to make a claim, original model and serial number supplied when took out insurance not good enough. All claims online before an adviser rings back annoying. More escape routes than Houdini. Yes they are cheep but they make it exceptionally difficult to make a claim beware.”

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Posted 10 years ago

Hi Alan. Sorry you feel this way about our service. The reason we process claims online is to make it as easy as possible for our customers. We do require an original document showing the details you mention and although we understand it can be frustrating, it is important and is in line with other gadget insurance companies.

Posted 10 years ago

“Incredibly quick and easy to set up online very refreshing change . Significantly cheaper than Knowhow and the other provider”

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Posted 10 years ago

“Fantastic customer service over all brilliant”

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Posted 10 years ago

“Only just signed up for insurance on my fridge freezer. Everything was very easy to put in place. Hope everything goes as smoothly if i ever need anything done. Thankyou”

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Posted 10 years ago

“Very easy to sign up, and excellent prices compared to competitors.”

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Posted 10 years ago

“just could not believe the prices shown online beat all the other top company's for the same service would recommend to anyone .”

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Posted 10 years ago

Row.co.uk is rated 4.7 based on 4,528 reviews