Row.co.uk Reviews

Name: Row.co.uk
Rating: 4.72

4.7 Rating 4,542 Reviews

96 %

of reviewers recommend Row.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0844 3186870

Email:

customerservices@row.co.uk

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Row.co.uk 2 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick to set up”

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Posted 8 years ago

“very good website, easy to use. definitely recommended.”

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Posted 8 years ago

“Easy to set up”

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Posted 8 years ago

“Amazing value product”

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Posted 8 years ago

“Very good site”

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Posted 8 years ago

“Wow just saved over half price on my appliance insurance!”

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Posted 8 years ago

“Excellent price easy to use website”

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Posted 8 years ago

“Really easy website to navigate, quirky company, good deal, low excess, great overall. I just hope they will be good to deal with should I need to claim! :)”

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Posted 8 years ago

“Easy to sign up and very good value for money and peace of mind”

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Posted 8 years ago

“Easy to use site. Thank you!”

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Posted 8 years ago

“Easy, quick and inexpensive to insure your mobile.”

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Posted 8 years ago

“Very easy to register”

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Posted 8 years ago

“Easy to use website excellent value”

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Posted 8 years ago

“I was very happy to be able to purchase my insurance policy online.”

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Posted 8 years ago

“very easy to use”

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Posted 8 years ago

“Simple application process, seems good value, just taken out so too early to give honest review of company.”

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Posted 8 years ago

“After selecting multiple items , I could not find how to remove an item from the list and moreover it does not let us even to modify the items that are in my check out as the same list is always shown and in memory. So every time i had to kill the browser and redo the addition of items / gadgets. It sounds to me it is poorly a software design issue.”

Helpful Report

Posted 8 years ago

Hi Sudharsan, sorry to hear you had difficulties with the website. There's an X next to each item in your checkout which allows you to remove them one-by-one. Hopefully you won't have any more problems, but if you do you can ring our Customer Services team on 0844 318 6870.

Posted 8 years ago

“Easy to use website”

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Posted 8 years ago

“Good insurance policy for phones with brilliant affordable prices as well as the option to pay annually”

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Posted 8 years ago

“Really easy!”

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Posted 8 years ago

Row.co.uk is rated 4.7 based on 4,542 reviews