Royal Mail Reviews

“ My parcel was dispatched on 19 October 2026 using Tracked 48, with delivery expected on 22 October. ”

“ I had a delivery due on 18/9/26 someone was home all day. ”

“ Everytime I order from ebay or the internet and the delivery provider is Royal Mail, my heart sinks. I ordered various item on 31st August with a second class tracked service due in 2/3 days. 8 days later nothing, nada package stuck in limbo. What a terrible service. I thought I might try to phone to complain, only a 50 minute wait🤯. I give up on the call and I give up on them. ”

“ Shocking they cannot call their self a delivery service they do not make their demands I waited in all day for them when it said it was out for delivery and they didn't turn up they are shocking they should be ashamed of theirselves ”

“ Royal Mail made up excuse not to deliver item on time, paid for 24 hour delivery and got this: SM962397992GB Roval Mail Tracked 24" Royal Mail Friday 03 July at 10:13 am Pending We're holding this item at Basingstoke PFW Depot We've received a request not to deliver mail to the property your item is addressed to today. ”

“ Absolutely unacceptable service. A 1st Class parcel containing a valuable item was posted on 12 June and has still not arrived after 12 days. Customer service was unhelpful, and even the local office could not provide any information. Paying for a service and receiving no delivery or meaningful support is extremely frustrating. Royal Mail needs to do much better. ”

“ Where do I start? The usual nonsense about being expected to wait in all day on the off chance of an important delivery, not being able to do so because of having to work and then being sent all around the houses due to failed delivery. ”

“ It’s 22nd May, delivery was expected 15th to 17th, no updates no tracking details and false messages it’s on its way when it’s sitting in a warehouse. ”

“ I asked specifically for a Saturday delivery, but guess what Royal Mail decided to do. ”

“ Would you believe there was a red non delivery card through the door!!!! 30/4/26. ”