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Royal Mail Reviews

1.2 Rating 2,960 Reviews
C-
Happiness Grade
C-

Delivery - Average

56.21%
Industry Average
A few weeks ago a package from Boots online prescriptions got lost because although it was classed as a letterbox delivery he didn't put it through the letter box he took it back but couldn't be bothered to do his job properly and put it in the system for a redelivery it was never seen again !!!! (if i had my way he would have been sacked).
posted 1 week ago - cynthia hornsby
I paid £5 extra for my passport to be returned by secure delivery.
posted 1 week ago - Anonymous
Deliver been late, scheduled for different date and Royal Mail fail to attempt, but tracking clearly stated they tried to deliver. Perfect lie. Now, they want me to collect. Delivery service has been paid. Im not willing to do they job. Royal Mail is scam.
posted 1 month ago - Anonymous
It used to be a really good couriers but something change. They don't even bother to knock to the door and just leave the note they attempted delivery. I lived in the tenement house, we don't have any door bell or something. Such a shame. Not recommended at all. Try some other courier. Customer service doesn't exist. U have to wait ages in the queue and no satisfactional answers. Email if u are lucky maybe there answer. Meh.
posted 1 month ago - Ann
Received a notification to say delivery was attempted and that my address is inaccesible. Delivery window moved forward all day while I’ve been indoors waiting, so they’re trying to shift the blame for non delivery. Wouldn’t give them one star given that lie.
posted 2 months ago - James
No delivery despite attempted claims they have tried. App dosent recognise their own tracking number , also tried phoning same response. Can’t rearrange another delivery!
posted 2 months ago - Anonymous
I hope management investigates this issue seriously and ensures staff follow delivery instructions properly in the future.
posted 3 months ago - Col
EVEN THOUGH THE NEIGHBOUR HAD SIGNED FOR THE DELIVERY, HE DENIED IT.
posted 3 months ago - Sj smythe
I was travelling on the 8th of December and it said, speed up delivery.
posted 3 months ago - Joanna
The delivery instructions couldn't have been clearer: to a doctor's surgery. They managed to deliver it to a hair salon six shops down. Unbelievable. Anybody with eyes could see it wasn't a doctor's surgery.
posted 3 months ago - Anonymous