Royal Mail Reviews

“ Would you believe there was a red non delivery card through the door!!!! 30/4/26. ”

“ APPALLING COMPANY AVOID! AVOID! AVOID! No proof of delivery just a picture of a floor and the postman's feet, delivered to the wrong address as the floor is not the delivery address, signature that can't be made out and a initial for name. ”

“ Today, 22/04/2026, I waited at home until 15:54 for Royal Mail ( Waltham Cross)to deliver my parcel, as stated in the delivery email I received. ”

“ In all day, but received a text that delivery failed as no one was in! There were actually three of us home, can't imagine that none of us heard the postman, if he actually did attempt delivery. ”

“ A parcel sent using Tracked 48 delivery was left outside the doorway of the intended recipient, and was stolen. ”

“ A few weeks ago a package from Boots online prescriptions got lost because although it was classed as a letterbox delivery he didn't put it through the letter box he took it back but couldn't be bothered to do his job properly and put it in the system for a redelivery it was never seen again !!!! (if i had my way he would have been sacked). ”

“ I paid £5 extra for my passport to be returned by secure delivery. ”

“ Deliver been late, scheduled for different date and Royal Mail fail to attempt, but tracking clearly stated they tried to deliver. Perfect lie. Now, they want me to collect. Delivery service has been paid. Im not willing to do they job. Royal Mail is scam. ”

“ It used to be a really good couriers but something change. They don't even bother to knock to the door and just leave the note they attempted delivery. I lived in the tenement house, we don't have any door bell or something. Such a shame. Not recommended at all. Try some other courier. Customer service doesn't exist. U have to wait ages in the queue and no satisfactional answers. Email if u are lucky maybe there answer. Meh. ”

“ Received a notification to say delivery was attempted and that my address is inaccesible. Delivery window moved forward all day while I’ve been indoors waiting, so they’re trying to shift the blame for non delivery. Wouldn’t give them one star given that lie. ”