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Royal Mail Reviews

1.2 Rating 2,928 Reviews
C-
Happiness Grade
C-

Delivery - Average

55.12%
Industry Average
Why cant we leave 0 star!! Email received giving an approx time for delivery so I made arrangements with work to be at home.
posted 2 weeks ago - Anonymous
Royal Mail said I would get delivery of BTHub etc 26th September 2025.
posted 1 month ago - MG
On 22 nd of September, I missed another delivery, and could not trace it as I was told it had been 10 days since it was delivered, during which time I was enquiring with the company I bought goods from.
posted 1 month ago - Anonymous
On 22 nd of September, I missed another delivery, and could not trace it as I was told it had been 10 days since it was delivered, during which time I was enquiring with the company I bought goods from.
posted 1 month ago - Anonymous
I arranged for a redelivery for Saturday 6th September via the app on Thursday 4th morning as I work Monday to Friday so knew I wouldn't be in to take delivery as previously I have had to complain about them failing to deliver to my safe place.
posted 1 month ago - Michelle
Say they've attempted to deliver an item on 4 occasions, however they haven't as people have been in at the delivery address and no card has been left.
posted 2 months ago - Steve Fay
I used the address and the name of a book shop open from 9am to 18pm monday to sunday in order to be sure to receive and have no surprises. This morning I receive a message from Royal Mail saying delivery attempted, address inaccessible... As I know the book shop is not recently exploded should be easy find the entrance door but no. Not for Royal Mail . No one job is easy for Royal Mail
posted 2 months ago - Andrea
Waited in a day for delivery that had to be signed for ,never turned up, track and trace unavailable site down ,and took 24hrs just to get to London depot from posting in London and should have been with me in Worcestershire in 24hrs , day wasted hanging around, and should lose it's royal coat of arms warrant, as not owned by a uk company, so no loyalty to the crown or country.
posted 2 months ago - Anonymous
from the best to the worst in no time. Slowest parcel delivery on the market and the amount of lost parcels is insane
posted 2 months ago - Anonymous
They provided a delivery window for my parcel on the 6th of August between 11:23 and 14:23, but I was at home the entire time and no one came to deliver.
posted 2 months ago - Anonymous