Login
Start Free Trial Are you a business? Click Here

Royal Mail Reviews

1.2 Rating 2,951 Reviews
C-
Happiness Grade
C-

Delivery - Average

57.49%
Industry Average
It used to be a really good couriers but something change. They don't even bother to knock to the door and just leave the note they attempted delivery. I lived in the tenement house, we don't have any door bell or something. Such a shame. Not recommended at all. Try some other courier. Customer service doesn't exist. U have to wait ages in the queue and no satisfactional answers. Email if u are lucky maybe there answer. Meh.
posted 5 days ago - Ann
Received a notification to say delivery was attempted and that my address is inaccesible. Delivery window moved forward all day while I’ve been indoors waiting, so they’re trying to shift the blame for non delivery. Wouldn’t give them one star given that lie.
posted 4 weeks ago - James
No delivery despite attempted claims they have tried. App dosent recognise their own tracking number , also tried phoning same response. Can’t rearrange another delivery!
posted 1 month ago - Anonymous
I hope management investigates this issue seriously and ensures staff follow delivery instructions properly in the future.
posted 1 month ago - Col
EVEN THOUGH THE NEIGHBOUR HAD SIGNED FOR THE DELIVERY, HE DENIED IT.
posted 1 month ago - Sj smythe
I was travelling on the 8th of December and it said, speed up delivery.
posted 1 month ago - Joanna
The delivery instructions couldn't have been clearer: to a doctor's surgery. They managed to deliver it to a hair salon six shops down. Unbelievable. Anybody with eyes could see it wasn't a doctor's surgery.
posted 2 months ago - Anonymous
The worst delivery company is Royal Mail after sending me emails that they found no one in the house yet iam there they had my parcel for over 10days i feel so angry and bad now went to the office in ardwick they say parcel is in ancoats
posted 3 months ago - Anonymous
I paid extra for special delivery to come yesterday as it was meant to be a part of my 4 year old's birthday.
posted 3 months ago - Anonymous
Horrific. Paid the customs, on delivery day I got' sorry we missed you ' when I was in all day - redirected it to my home it did not arrive, waited in all day. Called numerous times only to be cut off - no help, no commubication, no attempt at delivery - a joke of a business...Royal Mail/ parcel force, do your job or don't take peoples packages. DO NOT USE these companies. Zero stars.
posted 3 months ago - Anonymous