Royal Mail Reviews

1.1 Rating 2,637 Reviews
C-
Happiness Grade
C-

Delivery - Average

56.34%
Industry Average
Liar company, twice in a row lied they came to collect parcels from my address, when my camera was checked no one ever turned up. Bunch of liar rats. You are meant to trust the delivery service with your parcels, how can this be when they are a bunch of liar rats.
posted 2 weeks ago - Azim
Sent two letters by tracked delivery - when checking to see if they had been delivered all I got was the message to say you have it, and the next message I would receive would be when an attempted delivery was made.
posted 3 weeks ago - Jackie Taylor
You pay for 24 next day and 48 hr delivery tracked and it NEVER arrives on time.
posted 3 weeks ago - Noel Comac
Royal Mail is pathetic! You pay for tracked 48 hours delivery and you’re extremely lucky if you receive your package within the time scale . Royal Mail should have the royal name removed as there is nothing royal about them ! This company needs to be investigated The worst service ever
posted 3 weeks ago - Anonymous
No parcel just a pic of my parcel being handed to someone at a different address…that is Royal Mails proof of delivery!!!!!!! Customer service doesn’t exist… Amazon and eBay send my parcels through Evri after I insisted…I suggest other customers request this if you want your parcels
posted 3 weeks ago - Anonymous
Please Amazon take over Royal Mail! My Post is always late, have to tell relatives to send cards weeks in advance as they never arrive in time for birthdays! When I order something online using next day delivery and they send through Royal Mail I know that I’m royally f**ked! But no refunds given for receiving it a week later! Absolute joke.
posted 3 weeks ago - Emloucas
Whenever I order something from Amazon or other online retailers, a wave of dread comes over me when I see the delivery service is Royal Mail.
posted 3 weeks ago - Anonymous
I have been waiting for a parcel delivery posted on Tuesday 48 hour time slot time given 1.59 to 15.59 still not arrived. Wasn't like it in my Post Office days. Gone down hill tremendously
posted 4 weeks ago - Gloria Aldridge
Paid for track and signed for next day delivery.but delivery never attempted they returned the parcel back to me saying refusing to accept. Recipient's address is a shop. So that I can prove with cctv that they never tried to deliver. Try to talk to the customer service and they pretended they didn't hear the tracking no.they could hear everything else though.
posted 1 month ago - Inpa
I paid for next day delivery.
posted 1 month ago - Klaudia