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Royal Mail Reviews

1.2 Rating 2,990 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.54%
Industry Average
Today (16/05/2026) around 11:20 AM, I had a delivery collection from Havant (PO9 2AE). A gentleman named Dru helped me move the package from my home to his vehicle. He was super kind and helpful, providing a very easy and stress-free service. He deserves all the best for his hard work!
posted 2 months ago - Fathima
No issues. Left at agreed safe place within given time frame Good, reliable service
posted 11 months ago - Anonymous
Brilliant as always great service speedy never had any problems .
posted 1 year ago - Anonymous
I am satisfied with the delivery service.
posted 1 year ago - Anonymous
In an age when people like to complain about so many things I would like to commend Paul for his punctual, cheerful and very helpful attitude and service.
posted 2 years ago - Kevin and Denise
Royal Mail online postage service is not easy to follow if you dont want the collection by the postman service .Its difficult to find the option to defer the collection service unless you put it into the basket,so you end up toing and froing the pages.the option for the opt out of collection service should be put on the first page
posted 2 years ago - Anonymous
Good service the postman and postwomen work Hard to deliver our parcels and letters, well done Excellent service keep up the good work!
posted 2 years ago - Mohib
Sent my driving licence to DVLA by next day delivery service. Took into the local post office at 10.40am on Tuesday and it was delivered at 6.30am on Wednesday. Very impressed with the service
posted 2 years ago - Glynis Thackersy
Not just for todays experience but years of good service. Royal Mail also have a service which includes picking up mail/parcels etc from your home for free. I use this a lot and I have never been let down. It's a great service and I wish to thank RM for it and I hope it continues. A lot of people rely on you RM. The Posties are amazing here and I also want to thank them for a great service.
posted 3 years ago - Anonymous
They has a 48hour delivery service and tracking service which is good but it showed me that they had my parcel for 4days and delivered on the 5th day
posted 3 years ago - Robert