“I posted a very important letter on Monday. I was reassured it would take 5 to 7 working days
I accepted this and went ahead with the posting however the tracking information it's very poor and insufficient
Very very disappointed with the service
I would advise anybody with anything important please use another courier and pay the extra price”
“I posted a parcel from Newton Mearns, Glasgow, to Colindale in London yesterday. I paid for recorded delivery, and although the parcel did arrive today, it was simply left on the doorstep of the recipient, and NOT SIGNED FOR. What’s the point of paying extra for secure posting when this happens. The Reference Number on my Certificate of Posting is KL007559633GB. Hopeless!”
“Thank you so much to the wonderful team at Finchley road post office.
Jaya and the team go way beyond their duties to make sure customers are helped .. even taking my parcel when the PO was closed at 5.15!
Always helpful and patient .
Well done.
Yours
Julie Weimers”
“Just rang royal mail to get parcel redelivered after half an hour woman answerd quite rude didn't seem to know much whatsoever how do thesecoeople get jobs think need customer service training”
“don't wont refund I to no where letter got to sent on the 1st October has not been delived 53 nightingale road it was sent by article for blind 1st class post been sorting office in Wembley not much help Wembley where posed it where is has not come back to me”
“Great customer service did not receive my item wrote a review and within 48 hours another one was on it way perfect customer service thank you.
Recommend using this compaby as the customer service is spot on......”
