Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,193 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

Visit Website

Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

Write Your review

Tell us how Ruby UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ruby UK 2 star review on 25th March 2025

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and speedy delivery. kept well informed from order thru to delivery. used excellent delivery company too.”

Helpful Report

Posted 3 years ago

“Just finished tongue and groove for garden project. And have to say I’ll be using you again. Great comms and service very straight wood. Treated 1.8 t&g. Thanks a lot, discount was much appreciated too. J lai wendover”

Helpful Report

Posted 3 years ago

“Ordered a large number of rough sawn cedar planks, which Ruby have beautiful stock of - their communication throughout was brilliant as I ordered several weeks prior to needing delivery. A great company to work with!”

Helpful Report

Posted 3 years ago

“Good honest company and I like the facility to book an email to advise you when stock is available. The delivery advised was excellent for tracking and the delivery guy was very helpful”

Helpful Report

Posted 3 years ago

“A pleasure to do business with this company. No problems at all. Prompt fully tracked delivery.”

Helpful Report

Posted 3 years ago

“Very good and delivery on time”

Helpful Report

Posted 3 years ago

“Can’t fault this company, great to speak to if you have an issue or questions.”

Helpful Report

Posted 3 years ago

“Delivery has been received. While I haven't been able to check the delivery in any detail yet, I need to say what a fantastick service you have provided. Second to none. Ordering was easy, payment was easy, you delivered very quickly, you kept me informed when it was going to be delivered utilising the best App I've seen todate and the price was better that my previous supplier. Overall a great job. My previouse supplier (a well know national building supply company) couldn't begin to provide the service you guys have. They should be ashamed with their customer service or lack of it should I say!!! I will certainly come to you again with any further material requirments of this nature. Thank you. Have a virtual beer on me!!!!”

Helpful Report

Posted 3 years ago

“First class service staff were very friendly THANKS”

Helpful Report

Posted 3 years ago

“Awesome service. Reasonable charges, fairly straight timber. Longer lengths for posts were required and couldn't find in big diy stores. Great for Diy'ers who don't have a van to collect bulky timber.”

Helpful Report

Posted 3 years ago

“Very impressive even with a bank holiday excellent and quick delivery service quality product”

Helpful Report

Posted 3 years ago

“Quality stuff, quick delivery 👌can't fault it thanks”

Helpful Report

Posted 3 years ago

“To start with I contacted customer service, as I wanted to be sure that the units were available, the lady was great ! I then placed my order on the web site .. very easy . Communication was great , even before delivery I could see just where I was in the delivery line via the link I was sent. Delivery was quick and easy . All in all I’m very pleased and I will go back again . Thank you”

Helpful Report

Posted 3 years ago

“Really pleased with the planters that we ordered from Ruby. Would highly recommend Ruby, great service and great products”

Helpful Report

Posted 3 years ago

“Very impressed with the service I received from order to delivery. Easy to use website, well informed throughout. And the wood is excellent quality, well treated and straight. Day of delivery, plenty of messages telling me progress. Dropped exactly where I wanted it. Very happy”

Helpful Report

Posted 3 years ago

“Brilliant product, fast delivery. Daniel is a star ****”

Helpful Report

Posted 3 years ago

“Excellent from order to delivery. I ordered rebated fence rails and they finish off the fence perfectly, friends and neighbours have remarked how good it looks!”

Helpful Report

Posted 3 years ago

“Delivery on time and well within 2-3 week delivery timescales. Very helpful driver.”

Helpful Report

Posted 3 years ago

“Great prices, fast delivery. Will use again.”

Helpful Report

Posted 4 years ago

“Great product. Very happy with our purchase. Plus delivery was very fast.”

Helpful Report

Posted 4 years ago

Ruby UK is rated 4.8 based on 1,193 reviews