Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,193 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

Visit Website

Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 2 star review on 25th March 2025

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price, quick delivery, the wood arrived in good condition.”

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Posted 3 years ago

“A good product at a reasonable cost. Excellent customer service who were able to resolve an issue.”

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Posted 3 years ago

“Delivery of the product, which was in A1 condition, was exactly to plan. Really good value for money.”

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Posted 3 years ago

“Great quick service”

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Posted 3 years ago

“After a struggle to source timber for a project Ruby came up with the goods. Great service, helpful staff and delivery on time with tracking included.”

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Posted 3 years ago

“Although there was a mix-up initially with the order because I changed it, they were very quick to sort it out. The timber looks to be very good. Thanks Rick.”

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Posted 3 years ago

“Good website and easy to see the cost, They keep in touch about the delivery progress.”

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Posted 3 years ago

“Great service and good quality wood. They do what they say.”

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Posted 3 years ago

“Great product efficient company Free delivery Would definitely order from them again Damaged planks replaced with no hassel”

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Posted 3 years ago

“Very good product and service.”

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Posted 3 years ago

“Best priced timber for my needs, delivered promptly and good communications the whole time. Very friendly yet professional, and couldn't ask for more. Thank you”

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Posted 3 years ago

“Ordered some oak replacement slats for our garden bench. Just the right size and delivered within a few days. Love the order tracking system!”

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Posted 3 years ago

“Excellent quality wood.”

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Posted 3 years ago

“Good product with delivery included, far cheaper than anywhere else on the internet. Delivery scheduled for a convenient day and on time. I've put the delivery as 'over 7 days' on one of the other questions but that was from choice.”

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Posted 3 years ago

“Great service and would use again”

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Posted 3 years ago

“Excellent product and great service. Having originally been told that the order would take 11 days, (still way ahead of B&Q / Homebase etc), it was dispatched in 7 days with tracking available on delivery day so that I didn’t have to wait in. The product itself is super high quality and should last for years. (I’m only worried that my gatepost might need reinforcing as it’s quite heavy!). Really glad to be able to support an independent British business. Would definitely recommend.”

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Posted 3 years ago

“Ruby is a company that I wished did all general building supplies, as I'd only order from them after my service experience. Efficient and friendly order taking and processing. Easily navigable website. Quality of materials was well above average. Order tracking allowed me to know what was going at all times. The best bit was the polite and helpful courier, great service!”

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Posted 3 years ago

“Good value, easy process and great delivery”

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Posted 3 years ago

“The wood that I ordered was delivered safely and promptly and was of excellent quality. I would not hesitate to order again from this company.”

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Posted 3 years ago

“Excellent service, and customer service were absolutely amazing, can’t recommend this company enough, will certainly be using them again .”

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Posted 3 years ago

Ruby UK is rated 4.8 based on 1,193 reviews