Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,192 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

Visit Website

Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 5 star review on 17th August 2022

679

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery very good, on time and helpful driver. The timber was very wet, as if it had been soaking in water. wont be able to use it for some weeks. A disapointment.”

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Posted 3 years ago

“This company is great, great service and good delivery, fast replies and good phone line”

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Posted 3 years ago

“Ordered 6 originally. Good customer service emails telling me only 5 available but then only four delivered when 5 paid for. Please organise refund”

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Posted 3 years ago

Hello Nuala - our sincere apologies that you have only received 4. From the tracking with our courier, it looks like 5 were sent and 1 was returned to us as damaged in transit. We will arrange a refund immediately this morning. Our sincere apologies once again. Kind regards Nikki

Posted 3 years ago

“Good value for money fence post but no communication from the company and the courier delivered a day later than stated.”

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Posted 3 years ago

“They don’t tell you when your order gets dispatched”

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Posted 3 years ago

“I've only received 180 pales”

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Posted 3 years ago

“Good service, however the wood was sopping wet.”

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Posted 3 years ago

“We have yet to upend the packs so can’t yet comment on the quality of the product. Sadly, you were rather badly let down by your transport company. The vehicle was a day late delivering and was not roadworthy: one tail light out; doors held closed with string; driver couldn’t hold the vehicle on a slight slope to pull away as the handbrake wasn’t working.”

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Posted 3 years ago

“All ok except your criminal carrier”

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Posted 3 years ago

Ruby UK is rated 4.8 based on 1,192 reviews