Rudkin & Herbert Reviews

Name: Rudkin & Herbert
Address: 80 Upperton RoadLeicester, Leicestershire
Rating: 4.91

4.9 Rating 163 Reviews

98 %

of reviewers recommend Rudkin & Herbert

Company Reviews

Questions

Metrics

4.9

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 048 2320

Email:

info@rudkinandherbert.co.uk

Location:

80 Upperton RoadLeicester
Leicestershire
LE3 0HB

Write Your review

Tell us how Rudkin & Herbert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rudkin & Herbert 5 star review on 12th October 2024

Anonymous

Rudkin & Herbert 5 star review on 4th February 2024

Lynda And Bruce

Rudkin & Herbert 5 star review on 17th April 2018

Peter Of Thurmaston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"I would like to compliment Rudkin and Herbert for the professional manner in which our old boiler was replaced, and the expertise and efficiency of the technician (Matt. White) who did the job. All parts and materials were delivered in a timely manner and the whole installation was completed with a minimum of disturbance to ourselves. Care was taken to protect carpets and furniture and I was very impressed by the smooth way in which the whole project came together. I would have no reservations about recommending this company to anyone."”

Helpful Report

Posted 8 years ago

“Delivering exactly what was promised to a high standard of workmanship. Credit to the whole team from Ian owner/surveyor Jack installation engineer and all the friendly helpful office staff. Job done properly and at the right price. Highly recommend to all.”

Helpful Report

Posted 8 years ago

“A job well done with great customer service! After 20-years our regular boiler was condemned and we started the process of looking for a new one. Selecting a make, Worcester Bosch, was the easy part but which model and who to fit? Following much research we invited four companies to quote and after all the different recommendations it seemed like a lottery. In the end we went for Rudkin and Herbert – and we’re very pleased we did! Ian, who came out to do the assessment, was great and spent time explaining the options, left brochures and said he’d sort a quote. We quickly received this by email and a copy in the post. R&H was the only company to provide a detailed cost breakdown and make a follow up courtesy call. Office team of Jo and Dianne have been great, they knew we had no heating and Diane managed to change dates so our job came forward nearly two weeks. Installers Jason and Ellis were on-site three days between them and did a first class job of fitting the new combi boiler, valves and pipework. Friendly, patient and happy to answer any queries, they also appreciated the tea and coffee! On the last day, Sam, the plasterer – who could be a double for Jamie Vardy! – did a good job of sorting the old flue, piping holes etc and Jason spent time to explain how the radiators were flushed, showed me the dirt that was removed and explained the system. A couple of niggles along the way, but how they are dealt with is key – we had a dodgy thermostat but after a quick call this was all sorted the next day. Paul came out to fit a better version and was great at explaining the settings etc. To me these are all marks of excellent customer service. All in all we’re delighted that we picked Rudkin and Herbert, and are happy to recommend Ian and his team.”

Helpful Report

Posted 8 years ago

“Dear Rudkin & Herbert team, just a quick email to say thanks for doing such a fantastic job on our shower room. Please pass on our thanks to Ian and the team. The result really exceeded our expectation but we were confident that Ian would deliver on his word and give us the outcome we wanted. We know he & the men went beyond the original brief and fixed other previous poor workmanship by other previous plumbers . So many thanks, we are very grateful & will highly recommend to all friends, family & colleagues. Sally & James. Leicester.”

Helpful Report

Posted 8 years ago

“Very pleased indeed with the standard of works carried out by the team. Communications were easy and I was informed prior to any visit. All the workmen were professional and polite. The The works were completed on time without any hassle and so altogether very happy. Thank you to the whole team.”

Helpful Report

Posted 8 years ago

“We had a new gas boiler installed very efficiently by Jack and team, and the whole exercise was completed well within the specified time. At all times they were polite and professional and we were well satisfied by the whole Rudkin & Herbert operation.”

Helpful Report

Posted 8 years ago

“They did an excellent job at our home no mess etc great job! Thanks to glenn and the two young lads”

Helpful Report

Posted 8 years ago

“Rudkin and Herbert Ltd provided us with an excellent service. Everyone we had contact with were efficient, professional, and polite. Particular thanks to Jason who fitted our new boiler. First impressions count and Jason lived up to ours. Liz and Paul Martin July 2016”

Helpful Report

Posted 8 years ago

“Rudkin and Herbert, used them 4 times now starting with a new boiler ten years ago, services, radiators through to just having our shower replaced, wouldn't go anywhere else so save yourself some time and ring them today. From the girls in the office to the fitters, all are professional and polite. Turn up when they say and do a great job all for a very good price.”

Helpful Report

Posted 9 years ago

“I wanted a new Boiler & decided to go for a Worcester, I found Rudkin & Herbert by searching for a approved installer. When Mr Herbert came to survey my house I found him to be very professional & answered all my questions. He Advised the best boiler for my house to give me maximum water pressure & efficiency. A detailed quote arrived the next day by post & followed by a email. I called the office & was give a date for just over 2 weeks later. Just after 8am the Boiler & parts was delivered by a supplier & 8.30 prompt Heating engineer Jack arrived to start the job followed by another heating engineer sorry I have forgotten his name. The guys were clean, tidy, polite & very nice. We have experienced unpleasant tradesman in the past & these guys were a pleasure to have in the house. I wish I could find other trades that were as professional as the R&H team !! 11/10 Many thanks Mr Norris East Goscote”

Helpful Report

Posted 9 years ago

“Extremely pleased with the firm's professionalism, knowledge and expertise ranging from enquiries to the receptionists/customer service desk, to the visit by Ian Herbert and his explanation about what the boiler installation entailed, what could be saved and what needed replacing to the visit by Jack and Glen who installed the boiler and supporting pipes and equipment. Really happy with the final product.”

Helpful Report

Posted 9 years ago

“The service was brilliant by all, especially the engineer Jason, I was recommended by a friend and I would recommend to others. Great price for the quality and service.”

Helpful Report

Posted 9 years ago

“Thank you for the great job you have done in converting our bathroom to a shower room, Paul and Clint were excellent and kept the disruption to a minimum. The help we received from Ian and the showroom staff at the start was really useful and we would recommend your company to anyone considering a similar job. Ashley & Celia.”

Helpful Report

Posted 9 years ago

“I recently had a new boiler fitted the service on site was fab, the guys were very friendly and professional. A difficult job was made easily by their expertise The Job was completed within the timescales as suggested from the office. Only negative part is no confirmation the day before and start times, leaving messages for one of the owners to come discuss finer details before the job started which involved a 3rd party, however these are minor, the plumbers and Electrician were first class, I would not hesitate in using or recommending Rudkin and Herbert again. Especially a big thank you Jason and David, the two apprentices and Jo.”

Helpful Report

Posted 9 years ago

“I cannot recommend this company highly enough. Their service was absolutely fantastic and the cheapest out of the lot. They approximated the installation of my boiler to be up to 2 and half days but they finished everything in a day and a half. Staff were very nice, clearly knowledgeable and well trained. If you want to install a boiler with no fuss, then definitely give rudkin and herbert ltd a try.”

Helpful Report

Posted 9 years ago

“These guys are very good at what they do, I've had 2 boilers fitted with these guys 1 X small and 1x 100kw both at different times in the year. Very very professional the lads are a credit to the company there's nothing they wouldn't do for you.. Both boilers fitted with in a large school in Leicester and it surprised me how efficient hard working and effective these guys are. Would recommend to anyone. And that's the truth. Mike”

Helpful Report

Posted 9 years ago

“We spent about 3 months trying to get a realistic quote to replace our broken shower cubicle. We had one that was ridiculously cheep and two others that were so expensive that we did not think they wanted the work. Another two never even got back to us. Rudkin & Herbert did the work over a week as they had promised and not one of the guys swore whilst in the house. They tidied up each night and did a great professional job. The new shower looks great. Well pleased.”

Helpful Report

Posted 9 years ago

“We had a new boiler fitted by jack and ellis, these boys were very professional and got the job done very quick and cleaned up any mess! I would recommend anyone who needs a new boiler to go with these! superb work and fantastic service”

Helpful Report

Posted 9 years ago

“Rudkin and Herbert are a very well organised firm, with competitive prices and workmen who know their job well. Ian the owner will get his hands dirty to get jobs done and is very good at keeping in touch with his customers. I would definitely use them again.”

Helpful Report

Posted 9 years ago

“Super job done by Jack. Very polite, cleaned up afterwards and thorough. Fully explained controls. Would recommend to family and friends”

Helpful Report

Posted 9 years ago

Rudkin & Herbert is rated 4.9 based on 163 reviews