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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
i am delighhted with my experience of ordering from Rugstore ne,an excellent service provided by this company and i would highly recommend it to everybody Belfast
Helpful Report
Posted 11 years ago
Extremely prompt service beautiful rug but not as thick as the other ones I own
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Posted 11 years ago
The rug was delivered quickly and just as described. It looks amazing in our sitting room as it is really fluffy and the design isn't over powering more subtle which is what I was hoping for as I did not want it to clash with the other patterns in the room. The texture of the rug is lovely under bare foot and feels amazing that such a light weight rug can be lambs wool.
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Posted 11 years ago
NIce products, good price and quick delivery - many thanks
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Posted 11 years ago
Good selection, best price and very fast delivery. Rug looks great.
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Posted 11 years ago
Very pleased with the service from Rugstore NE. I was kept informed and my lovely rug arrived very quickly.
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Posted 11 years ago
Delivered quickly, just what I ordered. Great
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Posted 11 years ago
A pleasure to deal with.
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Posted 11 years ago
Excellent customer service. Speedy delivery and kept up to date as to where my order was. Would definitely use again and recommend to anyone.
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Posted 11 years ago
Good correspondence, fast delivery and best prices around.
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Posted 11 years ago
Ordered my rug,and got an email the same day to say they had ordered it for me as it was not in stock. 4 days later it was in my flat. Great service and staff were very helpful.
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Posted 11 years ago
website easy to use, kept me up to date with order status, delivered on time and product good what more could anyone want thank you
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Posted 11 years ago
Had a problem with the colour of the rug I ordered and emailed Rugstore. I must admit that their customer service is nothing short of first class because they replaced the rug without any hassle whatsoever. In this day and age when good customer service is generally ignored, Rugstore are a breath of fresh air. I would have no issue providing a glowing report to anyone interested in buying from them
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Posted 11 years ago
Very good service all round, and the carpet is lovely.
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Posted 11 years ago
rugtastic
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Posted 11 years ago
Excellent rug at a competitive price. Rapid service & kept informed at each stage of the delivery process.
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Posted 11 years ago
Ordered a rug that was originally out of stock, was told it would be available November, however, a week later was told it was being dispatched on the Friday and it arrived on the Monday 9am. Excellent service.
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Posted 11 years ago
Brilliant service, so quickly delivered, and a good quality rug - well done RugStore, I will be using you again :o)
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Posted 11 years ago
EXCELLENT SERVICE FROM REALLY HELPFUL PEOPLE WHO PUT THE CUSTOMER FIRST
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Posted 11 years ago
Excellent value looks super very good service would buy again 10/10. K Stevens
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews