Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

Write Your review

Tell us how Rugstore NE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, the rug arrived exactly within the timescale given, excellent quality. Would buy from again without a doubt, can highly recommend.”

Helpful Report

Posted 10 years ago

“Had a problem with our first purchase which was sorted out straight away and very pleased with the service and the choice on the website. Delighted with our new purchase, the way the order and delivery was conducted. Thank you!!”

Helpful Report

Posted 10 years ago

“A first time customer but will definitely recommend to friends. Quick delivery and very pleased with the quality.”

Helpful Report

Posted 10 years ago

“Extremely pleased with my rug, very good quality for the money. Delivery service was also excellent, received text confirming eta delivery and was true to their word.”

Helpful Report

Posted 10 years ago

“Rug arrived in great time. Delighted with the quality. Is as advertised. Thank you.”

Helpful Report

Posted 10 years ago

“God quality and communicatio”

Helpful Report

Posted 10 years ago

“Excellent communication and order delivered in a timely fashion by friendly delivery driver. Loving the rug - just as described. Definitely recommended!”

Helpful Report

Posted 10 years ago

“My rug was delivered on the day and at the time promised. I am very pleased with the service and the goods”

Helpful Report

Posted 10 years ago

“Excellent!!!”

Helpful Report

Posted 10 years ago

“Quick and reliable service. We'll be back.”

Helpful Report

Posted 10 years ago

“excellent service quick delivery. Very satisfied”

Helpful Report

Posted 10 years ago

“Ordered a sheepskin rug on the thursday, with me on friday. Gorgeous rug, safely wrapped & online ordering was a breeze. Excellent.”

Helpful Report

Posted 10 years ago

“Delivery very speedy, within 3-4days. Rug when it was delivered seems very good quality and was well pictured on the internet. Very pleased. Thankyou”

Helpful Report

Posted 10 years ago

“Although the rug I ordered was not the right one for me, the service was excellent, the rug arrived very promptly on the day that was specified. The return was very easy with an instant refund. Would recommend this company.”

Helpful Report

Posted 10 years ago

“Despite being out of stock when ordered, rug was delivered to the North of Scotland in a week. We were kept informed - exemplary service. Third order from this store in the last few years, each time with the same efficiency. Rugs are of a high quality and very well packaged and the colour image on the web site was very accurate.”

Helpful Report

Posted 10 years ago

“First rug delivered within a few days, this was a couple of weeks before Christmas 2014. The recipient didn't like it and rug store said 'no problem' to changing it. We sent it back got a refund within a couple of days and when another rug was chosen it was sent super fast. Great place, even better if you can go to their shop, there is so much choice and they are more than just rugs. Well run family business. Shop with them.”

Helpful Report

Posted 10 years ago

“SERVICE WAS VERY GOOD, WE HAD A PROBLEM WITH THE RUG AND 1 PHONE CALL IT WAS ALL SORTED AND A NEW WAS ONE WAS DELIVERD VERY QUICKLY”

Helpful Report

Posted 10 years ago

“Excellent service, price and quality”

Helpful Report

Posted 10 years ago

“Fabulous rug at a fabulous price! This is the 2nd rug I have bought from your on-line store, it was a very quick and easy process and my rug turned up exactly when I asked for it to be here! Can't ask for any more! Perfect! Thank you”

Helpful Report

Posted 10 years ago

“I can't praise this business highly enough. Excellent products and customer service. We've bought from them twice after really struggling to find what we wanted elsewhere, both in stores and on the Internet. Very impressive showroom too!”

Helpful Report

Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews