Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and good delivery”

Helpful Report

Posted 11 years ago

“Great service from this company and very prompt delivery. The rug was exactly how it looked in the on line store. Very pleased and will use again!”

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Posted 11 years ago

“Easy to order.. As described good coomunication Many Thanks”

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Posted 11 years ago

“Easy ordering, we were kept informed about delivery times and they were met. The item ordered is as expected and we are pleased with it. We would recommend Rugstore.”

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Posted 11 years ago

“Good firm to deal with. constant updates about your order, it arrived when they said it would. Satisfied with product. WIll use them again.”

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Posted 11 years ago

“Happy with the product bit it didn't come on the day it was supposed to. I phoned and was told it would be between 8-4 the next day. It came at 7.25! Not a very polite man!!”

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Posted 11 years ago

“the rug is lovely , and as stated on the website. My only gripe would be the parcel delivery firm you use. I took time off work to make sure i would be in for the delivery, stayed in all day, nothing turned up, checked the tracking number to find it saying the delivery man had tried to deliver and had left card! Rung them up and had to rearrange for following day, there was no apology for inconvenience, or that he had left card at wrong address. It was delivered the next day, but the deliverer was a very rude, miserable individual.”

Helpful Report

Posted 11 years ago

“happy with the service I got from rugstorene. was kept informed of the progress of shipment . I would not hesitate in ordering more rugs in the near future, good value for the money we paid . the items arrived in good order and well packaged to prevent damage .”

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Posted 11 years ago

“Service and communication on delivery times and dates was good, product is of a good quality better than expected for the price, we will use this company again for any future requirements”

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Posted 11 years ago

“The online shopping experience with RugStore NE was very simple. I was advised as soon as the goods were purchased what the timeframe would be for their delivery to the warehouse and then when they would be shipped to me. Importantly for me those timeframes were met.”

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Posted 11 years ago

“The rug was delivered earlier than expected but this was good in this case. The rug looked better than the one in the illustration, so very pleased all round.”

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Posted 11 years ago

“The rug is very good quality.”

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Posted 11 years ago

“Easy ordering, very helpful change of order, quick delivery and pick-up of vreturns”

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Posted 11 years ago

“Very pleased with purchase. Despite minor delay due to availability, which we were informed about, no sooner had we received another email informing us of despatch the rug was delivered - fantastic!”

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Posted 11 years ago

“Fast delivery. Goods as described.”

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Posted 11 years ago

“The rugs I purchased were perfect and good value - although it took a little more time than usual for delivery ex-stock.”

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Posted 11 years ago

“Quick delivery, good quality product”

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Posted 11 years ago

“Just waited a while for the carpet after being told it will be delivered on a specific date. But overall all good.”

Helpful Report

Posted 11 years ago

“Very happy with the product and the service that was provided”

Helpful Report

Posted 11 years ago

“good buy and excellent delivery”

Helpful Report

Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews