Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 25th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent site, very good choice of rugs in a wide number of categories. Responded well. Easy to view and get a good idea of what the rugs really look like. Order received well packaged in 4 days. Excellent, well done. Would certainly use again.”

Helpful Report

Posted 9 years ago

“I cannot express how delighted I am with my purchase and the high standard of service received from start to finish. A very big thankyou”

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Posted 9 years ago

“Great service, nothing a problem. Answered email and telephone queries politely and promptly. Would definitely recommend RugstoreNE. Love my rug too, great quality and perfect for my room.”

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Posted 9 years ago

“I ordered on Sunder and received on Tuesday very good”

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Posted 9 years ago

“They say and my mother said "You get what you pay for", well anyone buying a sheepskin rug at £55, will be happy as a lark. the colour was true to the picture and the sheepskin was a very good weight and thickness, top quality.!! The delivery time was very swift. Thankyou.”

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Posted 9 years ago

“We received a very good service. Competitive price for the rug. Unfortunately there was a problem with the delivery of the rug through no fault of RugStore but they dealt with the problem in a very caring and competent way. Thank you.”

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Posted 9 years ago

“Very helpful, good communication, refunded unnecessary items.”

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Posted 9 years ago

“Great selection/choice of rugs and sizes. Fast delivery and really pleased with purchase!”

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Posted 9 years ago

“Excellent quality and well wraped parcel. I am very pleased with purchase.”

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Posted 9 years ago

“Excellent choice, with speedy delivery and a great quality product.”

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Posted 9 years ago

“I'm very pleased with everything so far, order arrived within a couple of days of being placed and on the day that was advised. The rug is lovely and great quality for the price, I saw exactly the same rug in a local shop and it was £70 more expensive.”

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Posted 9 years ago

“Although the rug l bought was not quite the right colour and had to be returned the rug was picked up for return and refunded swiftly. I would definitely buy from rug store again.”

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Posted 9 years ago

“I had been struggling to find a contemporary kelim before discovering RugStore NE. A truly fantastic selection of rugs in a wide variety of size, colours and styles. I was worried that I could not find any recent reviews but took the plunge anyway. So glad I did, rug came incredibly quickly and is absolutely gorgeous. Recommended!”

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Posted 9 years ago

“Great rug, true to picture online, delivered in a couple of days of ordering. Very pleased.”

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Posted 9 years ago

“Rug arrived very fast and looks great, thanks!”

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Posted 9 years ago

“Good quality. Effective communication and delivery.”

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Posted 9 years ago

“A++++++++ supplier will use again, rug and delivery very good”

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Posted 9 years ago

“very quick delivery (next day) - excellent! good quality rug”

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Posted 9 years ago

“Hi This was my first order with RugstoreNE and I must say I am impressed. Only ordered my rug on 20/9/15 and it was delivered on 22/9/15! Great speedy service. The rug was well packaged and I was sent a text in the morning with an estimated delivery time which meant I did not have to wait around. The rug itself is of very good quality, bright colours with a deep pile. Will definitely purchase from this company again.”

Helpful Report

Posted 9 years ago

“We've used Rugstore twice recently and think their customer service is excellent. We viewed their website, liked the designs but wanted to see the quality of the product, so visited the store. There was a huge selection to choose from, lovely designs, great quality. The staff were extremely helpful, allowing us to try in our own home before buying. Delivery was quick, kept up to date with emails etc. Exceptional service.”

Helpful Report

Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews