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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 22nd March 2021
Christine Cox
Rugstore NE 5 star review on 12th February 2021
Dilys Sillah
Rugstore NE 5 star review on 18th December 2020
Richard Varvel
Rugstore NE 5 star review on 20th November 2020
Anonymous
Rugstore NE 5 star review on 1st October 2020
Jonakee Chandra
14
Anonymous
Anonymous  // 01/01/2019
My rug is amazing quality for the price love it
Helpful Report
Posted 8 years ago
Very easy to order and good delivery Very pleased
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Posted 8 years ago
My order was dealt with very efficiently and the staff were extremely helpful and friendly.
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Posted 8 years ago
Was a very painless process buying from the rug store. Everything worked as it should and my new rug was delivered the next working day... Very good
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Posted 9 years ago
good product, cotton and jute runner, excellent delivery options as could ask to be left at side of house. forgot to check if rug complied with scheme for fair working conditions for the person who made it though
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Posted 9 years ago
First class product. First class customer service and delivery. Can't fault. Have used before and no doubt will use again.
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Posted 9 years ago
Placed order online, delivered within 3 days, rug arrived just as described and we are perfectly happy with it - thank you.
Helpful Report
Posted 9 years ago
Very happy with the order processing team and the product.
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Posted 9 years ago
Excellent service. Once the item was received by RugstoreNE they were true to their guarantee of next day delivery to the customer. On the day of delivery they even provided a one hour window for the time of delivery. The product was also of excellent quality. We were very impressed and totally satisfied.
Helpful Report
Posted 9 years ago
Good quality rug delivered very promptly.
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Posted 9 years ago
Although the rug I ordered was not in, they kept me regularly updated regards its availability. Thanks great rug!
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Posted 9 years ago
The service we received could not have been better in any way, we visited the shop and were helped to choose the right rug for us which was then held for a few days until we returned home to check the measurements, it was then delivered the next day within the one hour slot given.
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Posted 9 years ago
I would like to thank Rugstore & its employees for their very promt service with the order and delivery of the rug, (to which I am pleased with) ALSO MANY THANKS TO THE GENTLEMAN WHO TOOK MY ORDER ON THE PHONE. Kind Regards Mr. Humphries.
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Posted 9 years ago
Second time to buy from here, still impressed by their communications, ease of placing order and speed of delivery.. Thank you!
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Posted 9 years ago
Impressed with the product, the delivery time and the complete ease of of ordering from Rugstore NE. Would recommend and will definitely be using them again. This is not a sponsored review even if it might read like one! Ha!!
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Posted 9 years ago
Pleasure to deal with, helpful and polite service throughout. Would happily recommend.
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Posted 9 years ago
I would recommend to use and will use again myself. Goods arrived quicker than expected and I was kept well informed with updates. Also thought goods were fairly priced. Thank you!
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Posted 9 years ago
Smooth from beginning to end. Kept well informed of delivery and given a specific time slot. Carpet safely delivered and I'm really pleased with it.
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Posted 9 years ago
Very efficient and quick delivery
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Posted 9 years ago
Ordered and delivered within a few days, great service
Helpful Report
Posted 9 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews