Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 25th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Ordered rug on Tuesday arrived Thursday, with an email to inform us of approximate time of delivery on the day. We are really pleased with quality of rug. Ordered a Morris and Co rug which looks exactly like the picture. Very happy.”

Helpful Report

Posted 8 years ago

“Love this rug Arrived very quickly and gives my hall a nice pop of colour”

Rugstore NE 5 star review on 5th July 2016

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Posted 8 years ago

“Ordering very easy, up to date e-mails sent on deliver time…quick and efficient delivery. An overall 10 out of 10.”

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Posted 8 years ago

“Excellent product at an excellent price delivered for free the next day.”

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Posted 8 years ago

“Service is very good. Good info provided on delivery times Good product”

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Posted 8 years ago

“Great service, very quick delivery - fab rug!”

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Posted 8 years ago

“Product exactly as described on site, delivery as promised. Excellent service. Recommended.”

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Posted 8 years ago

“Easy selection process, very good quality and excellent fulfilment and customer service. Would certainly use again and recommend.”

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Posted 8 years ago

“Very efficient service”

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Posted 8 years ago

“I really pleased with the rug i ordered the gentleman I spoked to on the phone was so helpful I ordered another one then changed my mind because of the size my refund was back in my bank in two days l would buy again !”

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Posted 8 years ago

“I'm very pleased with the rugs and with the simplicity of ordering and prompt delivery.”

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Posted 8 years ago

“This latest rug was a small version of a larger rug also bought from RugStore NE. Lovely and prompt delivery. Would definitely buy from them again.”

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Posted 8 years ago

“This is the third rug we've bought from RugStoreNE and as always the quality of the rug and the service was excellent. It's the only place I know that sells such large rugs at such a reasonable price, that has such a wide range of colours and designs and also offers free delivery!”

Rugstore NE 5 star review on 20th June 2016

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Posted 8 years ago

“Texts were sent with approximate delivery times on the day of the delivery. A good quality carpet delivered in good time. Looks good in the living room”

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Posted 8 years ago

“Excellent product and customer communication, delivered on time.”

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Posted 8 years ago

“Very good service, good quality rug at a reasonable price.....delivery within 5 days from the time of order.”

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Posted 8 years ago

“Easy on line ordering system. Quick transaction and delighted with purchase. Very welcome that was able to change delivery to suit us. Rating of Very Good richly deserved.”

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Posted 8 years ago

“I ordered the rug over the phone as I wanted to know whether it was in stock. A very helpful and friendly man answered, and after giving him my 2 choices he said he would check the warehouse and ring me back. As promised he did. I ordered paid and and the rug arrived on the day stated. We'll packaged. I was updated the whole time on its progress. Would definite recommend this company.”

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Posted 8 years ago

“THE RUG ARRIVED EXTREMELY QUICKLY AND VERY WELL PACKAGED AND IS OF VERY HIGH QUALITY,AN EXELLENT PURCHASE.”

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Posted 8 years ago

“I was surprised by the quality of this lovely rug, it's warm and soft underfoot and it looks far more expensive than it is. Delivery excellent, arrived promptly on day specified, I was even able to track the drivers progress on-line! Excellent service by Rugstore NE.”

Helpful Report

Posted 8 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews