RugStudio Reviews

4.9 Rating 3,191 Reviews
A
Happiness Grade
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About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

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Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,\n12719 Cimarron Path San Antonio, TX 78249

A

Delivery - Fast

100.00%
Industry Average
The whole experience was well handled. Unfortunately you had no control over FedEx delivery time of 14 days.. however rug arrived in good condition.
posted 2 days ago - David
I liked the design. The price was good. delivery was fast. The negative (so far) is that I am not happy so far with the "shedding" of the rug in the more trafficed areas, particularly the dark gray / black area. It is almost like it is shedding. Maybe with a little initial ware is will stop. I hope.
posted 5 months ago - Paul
Wonderful company to do business with. I needed express delivery to Hawaii. The company worked with me closely on the delivery date. Anyone shipping to Hawaii knows the difficulty. Rug delivered on time and good quality. Absolutely will use Rug Studio again.
posted 10 months ago - Kimberly
It was wonderful. The price was amazing; delivery was prompt and very professional.
posted 11 months ago - Janna
Becky answered my call. She was friendly and answered all of my questions. She needed to call the warehouse to check the availability of the rug I wanted as the stock was very low, possibly just one. She called me back quickly. She explained the shipping process and also helped me order several rug pads. The delivery was also seamless. A very pleasant experience and I LOVE my rug.
posted 11 months ago - Paula W
Purchase was easy and delivery was quick. The rug arrived in perfect condition. Overall, could not ask for a better experience.
posted 11 months ago - Louise
The runner was so much more beautiful in person. The colors are perfect, a bit muted with some vibrant splashes, and the quality is excellent. Delivery was quick and the price couldn’t be beat.
posted 1 year ago - Patricia
Beautiful & high quality rug with excellent facility to delivery specific to out of USA borders.
posted 1 year ago - Shila
Excellent communication and customer service. Prompt responses and very customer-oriented. Prompt delivery, excellent product. Have already recommended Rug Studio to my family who made a purchase, and look forward to doing business in the future. Happy to have stumbled on this company.
posted 1 year ago - Valerie
I have been ordering/purchasing from Rug Studio for a few years now and they have never let me down with their ease in placing the order, accuracy in expected delivery dates and overall service.
posted 2 years ago - Sarah