RugStudio Reviews

4.90 Rating 1,430 Reviews
98% of reviewers recommend RugStudio

About RugStudio: For more than 80 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

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Phone:
1-800-796-8890

Location:
12719 Cimarron Path San Antonio, TX 78249

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
100%
on-time delivery
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
"Karla was very responsive and provided some insight into how I might best decide on a specific rug. I will order a sample and then can see firsthand the colors in the product."
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"Great!"
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"Great customer service!"
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"Excellent. Karla was very helpful in finding what I was looking for."
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"The price went up $200 in a week, very disappointing!"
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"The chat customer service was very helpful in finding my answer to a problem."
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"awesome service"
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"EXCELLENT SO FAR."
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"Great!"
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"Very good selection and user friendly site."
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"Good, answered all my questions. Good response time."
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"Customer service via web chat with Brittany was extremely helpful! Will always recommend Rug Studio!"
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"My live chat went very well. Karla helped solve my issues which led me to order my rug."
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"I love the chat feature! Great experience!"
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"Honestly every time I contact Rug Studio, it's always a pleasure. I'm always treated so kindly. Today a lovely lady by the name of Karla helped by answering so questions. Love the website and the friendly staff that answer the phone or communicate via zendesk. Thanks."
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"Very Good. I used the chat feature and Karla was very helpful. Also, you have a great selection of rugs."
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"My experience with Rug Studio has been very good so far."
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"Excellent experience. Would definitely recommend this site - very helpful online chat!"
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"Chatted with Brittany! Very helpful."
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"Excellent...answered all questions"
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RugStudio is rated 4.90 based on 1,430 reviews

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