RugStudio Reviews

4.89 Rating 2,105 Reviews
99 %
of reviewers recommend RugStudio
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Within 5 Days
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
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About RugStudio:

For more than 80 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

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Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249

What a wonderful company. Ordered a sample so I could look at colors of a rug I was considering Ended up ordering two because they were such good quality and Were the type I needed for high traffic area. Would recommend this rug if you are looking for vibrant color.
Kaite / Customer service was awesome , very helpful !
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Katie was super helpful, friendly and very efficient!! Answered all of my questions and helped me place an order - she made it all very easy!
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Very helpful, thank you!
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the online assistance was excellent
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Katie at Rug Studio was very helpful in helping me obtain the best price for my runner. Thanks!
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Super helpful!
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Beth with customer support was very helpful . I'm remodeling and in need of new rugs .
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twas legit
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Great selection and prices. Very quick and easy chat with customer service.
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They were not able to help me determine the colors in a rug I was considering. The service rep did give me a phone number to call the showroom.
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Very good. Answered my questions promptly.
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I really love the website! I had a question about where I could find a specific rug in person, and the live chat was very fast, informative, and the representative was very kind.
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Excellent! Question was answered and number provided!
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The service was excellent- very helpful.
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The site was easy to use, and customer service was quickly available through chat.
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The selection and service is great. I have purchased several rugs from Rug Studio over the last couple of years and they are my go to whenever I need a rug. Thank You Marida
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Great! Got good help fast.
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Great, Beth is very helpful and polite.
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Received a quick response on my request
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I used the chat service for help and it was instantaneous and extremely helpful
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RugStudio is rated 4.89 based on 2,105 reviews