russellhendrix.com Reviews

Name: russellhendrix.com
Address: 3011 HWY 29, Brockville, Ontario
Rating: 4.73

4.7 Rating 590 Reviews

100 %

of reviewers recommend russellhendrix.com

4.7

Based on 590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

russellhendrix.com 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a reputable place to purchase from. My order was messed up - they missed sending me a bench scraper with the order, and sent me an extra basket strainer (which I have absolutely no use for). I sent two emails to customer service, and sent a message through online chat - all my messages were ignored.”

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Posted 1 year ago

“Product was defective upon arrival. Multiple attempts made to reach customer service to have item exchanged, but no response.”

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Posted 1 year ago

“I ask for a return 4 times And I dont have a any answer.”

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Posted 1 year ago

Hello there. We're sorry for the delay in contacting you back, a member of our Customer Service team will be reaching out to you directly soon! - C

Posted 1 year ago

“Not received … we are December 24tj”

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Posted 1 year ago

“all the Gloves ordered were singles, I htought from the price alone they would be pairs”

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Posted 1 year ago

Thank you for your recent reviews. Our goal is to have accurate product details on all of our listings! - C

Posted 1 year ago

“I still have not received my order.”

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Posted 1 year ago

Thank you for your review. We apologize for the delay, our Customer Service team will be reaching out to you regarding the delivery disruption. - C

Posted 1 year ago

“Picture was not what was sent”

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Posted 1 year ago

“On-the-pan rust is getting developed even with hand cleaning and wiping. Decided to return the item.”

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Posted 1 year ago

“Your company is the absolute worst at customer support. Please read your help@ emails. I have written twice and called 3 times....noone answers the phone there. I see no live chat....you dont answer emails and you dont answer the phone!”

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Posted 1 year ago

“Never receive my order”

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Posted 2 years ago

“Made in china so sad🙁”

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Posted 2 years ago

“2 of 3 purchased broke/bent while attempting to score the pies within days, very flimsy 3rd one didn't get damaged because we just didn't use it”

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Posted 2 years ago

“The equipment is defective, no one from customer service has gotten back to me. I do not recommend purchasing from this company.”

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Posted 2 years ago

russellhendrix.com is rated 4.7 based on 590 reviews