Rusticland Reviews

Name: Rusticland
Address: Unit 32-33, Waddington Way, Rotherham, Rotherham
Rating: 4.30

4.3 Rating 43 Reviews

81 %

of reviewers recommend Rusticland

Company Reviews

Product Reviews

294

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Phone:

07535036327

Email:

sales@rusticland.co.uk

Location:

Unit 32-33, Waddington Way, Rotherham
Rotherham
S65 3SH

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Rusticland 5 star review on 11th May 2023

361

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful experience. Table arrived completely the wrong colour. How on earth they couldn't see it was wrong is beyond me! Asked to to get it corrected. They said if they thought it was the right colour then it would cost £200 to correct it! Shouldn't have to pay for their crappy job! Clearly don't listen to the customer at all...was an absolute nightmare to get hold of them, having to chase them every 5 mins. I had to strip the table myself. Will NEVER buy from the again. AVOID!!!”

Helpful Report

Posted 1 year ago

“This has to be the worst customer experience I have ever experienced. I have been fighting with this company following finding faults in all four stools I purchased. Yes this July 2022. I have been fob off time and time again. I’ve actually requested for them to come and view the faults after sending numerous photos. Their customer service care is the worst I’ve ever had to endure. If you purchase these stools watch out for the rods on the seat of the stools as mine were cut shorts which means left a gap/dip. I’ve asked about their complaints process and nothing. Even asking for their owners email address. I wish you luck with this company. They will most certainly take this review down but trust me I’ll continue to post it as had enough of being treated in a terrible manner!!! Tried to upload photos but what a surprise wouldn’t let me!!!”

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Posted 1 year ago

“The worse company I have ever experienced.”

Helpful Report

Posted 1 year ago

“Hopeless. Ordered one stool - was sent 2. Assembled the stool, it wouldn't assemble properly and wasn't what we wanted so returned both. Ordered a table also - order was marked as "fulfilled" - this before we had got the table. The company then lost the bag of screws that we had returned in the box with the stools and refused to give us a refund. Typical of the incompetence in the country nowadays.”

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Posted 1 year ago

“Awful customer service!I have asked 3 times for a refund as the item I bought was not as advertised and or fit for purpose, they kept trying to replace it or skirting around the issue, no reply yet I’ve lost nearly £60!!!”

Helpful Report

Posted 1 year ago

“table arrived damaged and matter still not resolved after 2 weeks. I did not order a damaged table, I don't care if this is the fault of the courier or who made the table but I am not paying for a damaged item. Poor customer service.”

Helpful Report

Posted 1 year ago

Rusticland is rated 4.3 based on 43 reviews