“Highs installed a wood stove at my house, the technicians kept us up to date with what they were doing and why they were doing it. They showed up on time and we're very courteous. They cleaned up when they were done and answered all of our questions before leaving. Excellent customer service! We will continue to use Highs and have recommended them to friends and family!”
“Safe Chimney did a great job inspecting our fireplace, chimney and flue.
Very professional, explained what needed to be done and why. Very highly recommend Safe Chimney Service. Justin took great care to make sure all the repairs were done correctly and were up to code. We were extremely satisfied with his care and expertise .
Thank you”
“Safe Chimney Service was highly recommended to me by friends who had utilized their services in the past. I found them extremely efficient and competent. Justin was the "go to person" though he was assisted by another High's employee. I highly recommend them to anyone who needs chimney cleaning or repairs as I am certain you will find them extremely competent, efficient and friendly.”
“We have used them for years now and we’ve had extraordinarily great service. They communicated that they were on their way, and Justin and Tyrone were right on time. They did an amazing job in a very short period of time. Very professional and they cleaned everything up perfectly. We use them twice a year.”
“Tyrone and Kevin did a wonderful job .Professional, efficient clean and friendly. They cleaned out our wood burning stove and helped me get good results on our second fireplace. "You got to warm the flue!"”
“I had a Regency Ex90 Woodburning Fireplace installed by Safe Chimney Service. The manager, Richard, gave me an excellent price that was $2,000 lower than their best competitor. Thank you very much! Mike Pinto made sure I was a satisfied customer. Thank you! Douglas and Oscar were the installers. They did an excellent job and were very pleasant to work with. I will use your service again!”
“Safe Chimney Service gave courteous and professional help. The inspector who came first was thorough and explained everything and exactly how repairs would be done. Technicians arrived promptly and kept work area completely clean. Cost was very reasonable. I highly recommend their work.”
“I was so pleased with the service I received from this company. The fellows that came out to clean and inspect my chimney were so professional. They did a thorough job and left everything neat and tidy. I kept telling them they didn't need to put the booties on their shoes, but they insisted each and every time they came in. The inspection was thorough with pictures, including drone imagines that have been emailed. The office staff was so nice on the phone and kept me posted of the ETA and a picture of the technician. I will definitely use them again.”
“Technicians arrived on time to do a preseason hearth check and dryer vent cleaning. They did a thorough job, especially on the dryer vent! Very grateful to thoughtful and professional Safe Chimney team!”
“Matt and his team were on time, polite, friendly and very professional. We got a basic cleaning and inspection. Matt was very clear in laying out the results of the inspection, the various options for addressing the issues, along with a written estimate. Everything was meticulously documented, and we received a full, detailed report via email. All told, very satisfied with this service.”
“Justin and Derrick came to my home. The work/ experience/ quality/ professionalism were all fantastic. Justin gave us the estimate to repair our leaky chimney. David, Omar, victor, and David did the work. Our new chimney looked so good. Richard and Tyrone oversaw the work. Highly recommend highs. Thank you so much.”
“Matt and Tyrone came by to sweep our fireplace, they are the most polite and thorough technicians in the business. They treated my home like it was their own and made sure there was no dust anywhere after they performed the service. It’s a shame there are only 5 stars to give them!!”
“Very knowledgeable, polite & courteous crew . They were careful as they worked removing old brick, installing new brick, mixing & using the mortar mixture. Did a really good job cleaning up when they finished the work. I was provided before pics and after pics for my file. A truly upfront & honest working team. So glad I found out about this company in the "best reports" booklet I received in my mail. I do truly recommend Safe Chimney Chimney Service.”
“I have been a safe chimney Customer for years. Always reliable, and helpful. Today they came to in inspect our chimney after a fire. They were fast clean and polite. Most especially, they gave me good advice on how to avoid a chimney fire in the future.”
“We used Chimney Service to have our fireplace re-lined because of excessive smoke. We hadn't used the fireplace in 30 years so it was a huge delight to be able to use it after High's did absolutely wonderful work. The High's team was terrific -from the sales team to the office folks to the crew who did the work. I highly recommend them!!”
“Have used High's for chimney and dryer vent services for many years, and Tyrone Slater in particular has been our technician several times now for both. He has been great: professional, efficient and courteous every time. Would definitely recommend working with these guys.”
“Luis and his crew did a fantastic job with the chimney cleaning, chimney repair and wood stove insert - our new Regency I2400. We love our Regency I2400 and it was well worth the investment.”
