“I got off to a rough start with SafeMart; there were configuration problems with the system and issues with which sensors were compatible; all of that is now resolved now. There were also issues with the billing, but my Sales Representative worked hard to resolve my issues. I trust that mistakes happen in business, so I am willing to wait and see how your service works in the future. I have read your reviews online and some have been excellent, so based on those I hope that all of these issues were just a few glitches that won't happen again.”
“You guys have done a great job. The customer service was awesome - incredible. However, the process was awful. I was updating mysystem from an existing one, and you all seemed very confused the whole way through.”
“Everything is good so far. I only give a 5 because I like the personal touch-not over the phone or computer... but that's just me. Who I talked to though was very helpful.”