Saga Reviews

3.7 Rating 1,372 Reviews
A-
Happiness Grade
A-

Customer Service - Good

84.09%
Industry Average
Was shopping around Found I could get a cheaper policy but when you added the extras required to get to the Saga plus level I found to renew with Saga made sence The call centre staff has been excellent for customer service The 3 year renewal promise is a no brainer considering that increasing prices are on growing I would highly recommend them.
posted 4 months ago - John Fro Airdrie
Spoke to one of your representatives today to renew our car insurance & recieved the kind of customer service that you don't often get these days. Gareth Stoodley gave us all the infomation & advice we needed in a clear, polite & procise way, & we would like to thank him very much for all his help. V. A. Powell.
posted 1 year ago - Anonymous
Straightforward competitive value for money and efficient service with no hidden surprises
posted 1 year ago - Bettina Bacall-Ishack
I have been buying my car insurance through this company for several years now and the customer service has always been excellent! They now do 3 year fixed price car insurance which helps to keep costs down. Give them a try!
posted 2 years ago - Carol Blakebrough
Good telephone service.
posted 2 years ago - Susan Lawrence
Great customer service. Keep you updated and invite you to enter their free competitions.
posted 2 years ago - Gillian Stringer
What is there to investigate that will take that long,? apparently that’s their procedure! Poor customer service and aftercare.
posted 2 years ago - Anonymous
Excellent customer service.
posted 3 years ago - Brian Chadwick
Insured two cars and had excellent service, also my home essential cover, good value and easy to deal with.
posted 4 years ago - Jennifer Brough
I chose Saga because I got a good quote and was dealt with really well first class service
posted 4 years ago - Trevor Mansell