“Having nothing but regrets with buying from Sage Goddess. I recently purchased an incense holder that said it was iron, and it was not iron in any way. Iron is heavy This was tin/aluminum at best. Then I bought a key set on the live show that was supposed to come with a vial of oil. The oil did not come with it. Customer support said they would send it, they never did. Then it was said sari ribbons on key would be rubbed in the oil before being sent as part of the 8/8 portal. Item arrived with no scent. Clearly nothing had been done to it. Then they turned around and put same key in a monthly kit that was at least half off what I paid for it in the live sale. Then shipping. Just a month ago, if you bought something that could fit in a tiny padded envelope it was 4.50 shipping. In the last few weeks that has jumped to 8.60 and the cost for a full kit shipping was 18.60 and now that's almost $25. If the kit you are buying is $50 and the shipping is half of what the item you're buying is, it's just not feasible anymore. There were a few items I was going to buy, but even after the 20% discount code, the shipping cost, made the order too expensive.”
“I placed orders in June. After several weeks I contacted the company to find out where they were. They replied fairly quickly, and said that a warehouse move was causing delays but my order being over a month old was odd and they’d track it. Then I get notified that some items were holding up the orders from being shipped so they’d ship what they could and the rest would come later. The next several weeks were chaotic as parts of multiple orders began to ship, none of them complete. They offered store credit, which I took, and tried to stay patient waiting for missing items. I finally contacted them a couple of weeks ago and it took several contacts to get them to answer. They shipped what they could, and when I contacted them about the still missing items plus one damaged item in the replacement order, they said that those items could not be found but I could either take store credit or they’d swap them out. I’ve been dealing with this for more than 3 months at this point. I asked if the shipping would also be credited, because it is exorbitant, and have not been able to get an answer about that and the damaged item for over a week. The long delays are frustrating and so is the inconsistent product quality. Some items were amazing. Others arrived chipped, cracked, or clearly REPAIRED while being sold as new. And I still have no answer about my damaged item and store credit. I will never buy from them again because you don’t know what you’re gonna get, and if you have a problem (chipped, cracked, repaired) it’s going to take an extraordinary amount of effort on your part and tons of patience to try to get it fixed.”
“After many years of being a customer/ student with Athena Perrakis, the founder of the company, I no longer support or recommend SG. Since the hostile takeover by the ex husband and recent removal of the founder, creator of the company, it is no longer the company is was with Athena running it. The quality of merchandise is not what it used to be. Nothing offered is worth the money. You do not get what you pay for. I recommend going to your local metaphysical store or reading reviews for other companies. There are many honest, high quality metaphysical shops out there. SG is not one of them. Choose carefully and do not waste your money at SG.”
“The website is like Walmart, type in ONE thing you are looking for and everything UNRELATED pops up... HIGH RETAIL MARKUP PRICES and slow shipping but pay premium shipping prices... ***** Now for the worst part, you don't always get what is described, you may a TINY CHIP size crystal instead of one inch size”
