Sailing Europe Reviews

Name: Sailing Europe
Address: 80, Prilaz Gjure Deželi?a, Zagreb
Rating: 4.74

4.7 Rating 438 Reviews

95 %

of reviewers recommend Sailing Europe

Company Reviews

Questions

Metrics

4.7

Based on 438 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+385 1 488 2200

Email:

marketing.sea@sailingeurope.com

Location:

80, Prilaz Gjure Deželi?a
Zagreb
10000

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Sailing Europe 5 star review on 3rd October 2023

Alex Simeonov

Sailing Europe 5 star review on 28th July 2023

Ain Villemson

Sailing Europe 5 star review on 6th June 2023

Pablo Correch

Sailing Europe 5 star review on 29th September 2022

Edwin McMullen

Sailing Europe 5 star review on 19th August 2022

Zoran Vlaho

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Croatia is a beautiful country and sailing in the archipelago was truly lovely. However. We noticed two sustainability problems. 1. Toilet waste went straight out in the ocean, the skipper said there was a tank but the pipes had been disconnected (on purpose) - this is really bad. 2. Skipper wanted cash payment in Euro. Strong indications of tax evasion - Croatia has a big tax evasion problem in general. Sailing Europe should take on corporate social responsability and prove to its customers that A. you respect the environment in your business and B. You guarantee that your and subcontractor’s earnings are subject to proper VAT and income tax!”

Helpful Report

Posted 4 years ago

Dear Ms. Hansson! Thank you for your review. Regarding your first claim, according to Article 49.b of The Maritime Code of the Republic of Croatia, it is prohibited to discharge solid and liquid waste that pollutes the sea, air and coast from the vessel. According to Article 49.c of the same code, it is only allowed to empty the waste storage tank at or outside the port where there are facilities for receiving such substances. The captain of the boat is the one who is responsible for notifying the harbor/port about the waste on the vessel. We will notify the charter / boat owner about the situation that happened. Regarding your second claim, the praxis for paying for skipper services in Croatia is in cash (usually euro due to the number of foreign crews sailing in Croatia). The skipper / charter / boat owner is required to issue an invoice for their services. We cooperate with verified businesses, and will take a look at why you were not given a receipt. We apologize for any inconvenience caused, and thank you for paying attention to ecology and economy. We hope this will not diverge you from visiting Croatia in the future. SailingEurope

Posted 4 years ago

“Discussion about costs”

Helpful Report

Posted 5 years ago

“Hi, I have no complaints about the treatment. David was very nice all through the booking. But the policy of the company is very inflexible. My sister got really ill and I could not travel as planned. There were no alternative options from Sailing Europe: no possibility to postpone the trip for next year, no possibility to sublet, no refund of anything at all. So, I basically lost 1500 Euros. I understand that cancelling a trip 10 days before may not be entitled to a refund but at least a possibility to postpone the trip. The rent is not exactly cheap and I am from South America. Best Valeria”

Helpful Report

Posted 5 years ago

“Crewliste nicht korrekt ausgefüllt Empfang auf Basis ungenügend und unfreundlich Rückgabe Boot das Gleiche, keine Felxiblität.”

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Posted 5 years ago

“No concrete support after bad experience with Waypoint in Dubrovnik. You were the supplier, I paid to you and you have no responsability. If so, you have no reason to exist. Extremely disappointed by the service.”

Helpful Report

Posted 6 years ago

Sailing Europe is rated 4.7 based on 438 reviews