“What began as a lingering technical issue gradually escalated into a serious account lockout, creating uncertainty and mounting pressure. Conventional support channels failed to provide clarity or progress, which only added to the frustration. After careful consideration, I reached out to U.R.F, under the leadership of Unique Services. From the outset, their approach was methodical and reassuring. The team conducted a thorough assessment, identified the root cause of the security compromise, and acted swiftly to restore full access. More importantly, they reinforced my account with advanced protective measures, ensuring the long-term safety of my portfolio. Their expertise proved invaluable at a critical moment.”
“As previous reviews of online service. Leaking wellies, brand new, leading brand - MuckBoot. Photos, videos etc. and they refuse to replace, I have to send them away for repair. Ludicrous in middle of winter.
They use third party customer service and are completely intransigent. I have previously used Sam Turner for lots of different farm items. Never had problem before.”
“Exceptional service, ordered the weekend and it arrived first thing Monday morning, should I have a problem and hopefully not, their customer service is as good👏”
“I failed to see the add on tax and expensive carriage of my purchase of 4 litres of cactus compost. I think this could be clearer on your website. The advertised price was doubled!”
“After having a problem I felt I had to write this review about the exceptional customer service this company provides. They sorted it all out & kept me notified all the way & resolved the issue for me. Very impressed”
“Good product, woeful packaging. Cardboard box 'secured' by single strand of sellotape. No internal packing, bottom of box fell apart when lifted out of delivery van. If product not robust would certainly have been damaged. Good product, friendly company, packing staff have let them down badly.”
