Samsung Reviews

“ How is that convenience??? Refuse to refund or replace handset and left with a phone that doesn't work. ”

“ They promised a full refund, came and took my television and no refund. ”

“ Despite their acknowledged fault, they have adamantly refused to offer a replacement or refund. ”

“ Called them for tech support. Sup gave me wrong info on many details, got info on phone model wrong that I was having an issue with, emailed the wrong info to me, did not document the call, and had me order a cable from Amz that was not the right model event tho he said it was. now I have a hassle to return it to AMZ. Disgraceful I cannot get refund for what they told me to buy. ”

“ Only if it's "unrepairable" will I MAYBE get a refund. ”

“ Refused delivery feb 10 still waiting on refund march 14 dozens of calls and emails alwsys the same wait 3-5 buss dsys we are escalating i even spoke to a supervisor he gave me a ticket # and said he would process my refund and send me an email. Nothing no email no nothing still waiting they are horrible ”

“ we asked for a refund and they said 7-10 days after they collect the unit. ”

“ Many frustrating phone calls, empty promises, and a month and a half later they finally told us they could not repair her phone and could not provide a refund. ”

“ We bought a Samsung fridge 1 year ago and it only worked for 2 months and Samsung came to fix it 13 times and couldn’t fix it and when the warranty was over they couldn’t do anything and wouldn’t Evan offer a refund or anything!! So disappointed never buying from Samsung again!!! Not worth any penny ”

“ I reached out to Samsung but they couldn’t care less and refuse to refund me the difference. ”