Samsung Reviews

“ It took me over four months to get a refund for a faulty stick vacuum cleaner! After being instructed to take it to 2 different service agents who did not fix the problem, seven phone calls to the Philippines over a period of four months where my complaint was supposed to have been escalated on five different occasions with NO LUCK! I finally emailed the CEO supposedly in NZ outlining my experience the hours that I have spent and the stress that it had caused me! I received a less than satisfactory response from someone who wasn’t the CEO stating WE DO NOT COMPENSATE FOR ANY STRESS CAUSED! It took me more than 12 hours to finally get a refund that I was entitled to after the Second service agent was unable to fix the problem. ”

“ Worst experience in Samsung shop app. Nearly 15 days over after ordering the Air-conditioner, still not delivered. Now without my knowledge they cancelled the order itself. Already 15 days I waited for the delivery, now I need to wait another 10 days for refund. I never recommend Samsung products. ”

“ What a nightmare! They then shorted us the refund. ”

“ I spoke to customer service, who I might say are of no use, and they wanted to refund me for the cost of one panel that did not arrive, but to do that I would need to call the police and do a police report for a missing package! So, my question is, this is a 4 panel refrigerator, why would I want 3 panels in one color and then 1 in another? They did not seem to understand why I was not wanting to call the police nor have mis-matched panels. ”

“ They have lied multiple times and given me different stories on what’s going on with the refund of the tv. ”

“ If you purchase any Samsung external SSD without the firmware already installed take it back to the store and demand a full refund. ”

“ If you purchase any Samsung external SSD without the firmware already installed take it back to the store and demand a full refund. ”

“ Fortunately I had not unboxed the 75" beast, so I arranged to return it to the vendor for a refund. ”

“ Here it is December 31st and still have no microwave or refund after being assured that I would. ”

“ It takes Samsung 30 to 40 days to refund your money. ”