Dear Amy, Thank you so much for taking the time to give Sand Cloud a 5-star rating! We truly appreciate your kind words and your continued support as a loyal customer. We're thrilled to hear that you loved our towel and found it to be a great addition to your collection. We take great pride in providing exceptional customer service, so it's wonderful to know that you had a positive experience. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“I was unhappy with a recent product purchase and the customer service at Sand Cloud was so quick and efficient. They were able to resolve my issue within a couple of days, which was much appreciated.”
Dear Meraris, Thank you so much for your fantastic 5-star rating of Sand Cloud! We truly appreciate your support and loyalty as our customers. We are thrilled to hear that you experienced our quick and efficient customer service. It is our top priority to address any concerns and ensure your satisfaction. We are glad that we were able to resolve your recent product purchase issue within a couple of days. Your appreciation means the world to us.
“Absolutely love the pattern. The blanket is stunning! Not comfy tho. I am so disappointed in how rough and scratchy the blanket is. Not ideal for lounging around with and certainly would not recommend for a bed. Very different feel than the towels I have purchased in the past. It is adorable tho!
Update! SANDCLOUD customer service has been phenomenal! Someone reached out with some tips and tricks to help try and remedy my situation with the scratchiness of my blanket. They also compensated me with a gift card for the troubles. I cannot rave about their level of customer service! My 3 stars are def changing to a 5!”
Hi Katie! We value the time you invested in updating the reviews and ratings. We are thrilled to hear that our customer service has met your expectations. We really appreciate your help in furthering our goal of marine conservation. We appreciate you selecting to shop with us!
“After a shipping hiccup, the towels arrived! Seriously, I love them more each time I wash them bc they get softer each time! So absorbent, perfect size for the beach-Sand Clouds are a MIST HAVE. Obsessed. 😍”
Thank you so much Meagan for the amazing 5-star rating! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
